MEEKHA ELIZEBETH JAMES
ADMINISTRATION, EXECUTIVE ASSISTANT / SECRETARY
Dubai
Work Preference
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Senior Quality Analyst
Sutherland Global Services
Ernakulam, Kerala
06.2023 - 10.2025
- Managed QA team effectively, setting clear expectations and providing guidance on achieving desired outcomes related to product performance metrics.
- Managed and organized large volumes of QA documentation, ensuring accuracy, consistency, and easy retrieval for audits and management reviews.
- Coordinated daily communication between cross-functional teams, providing timely updates, reports, and follow-ups to ensure smooth operational processes.
- Improved service quality by implementing rigorous testing protocols and identifying areas for improvement.
- Prepared weekly/monthly reports, dashboards, and quality summaries for leadership, supporting informed decision-making.
- Maintained compliance with internal SOPs by conducting internal audits, tracking corrective actions, and updating process documentation.
Strategic Partner
Dexous Business Solutions
Ernakulam, Kerala
02.2023 - 05.2023
- Managed administrative support for marketing operations, including preparing KPI reports, organizing campaign files, and coordinating client communications.
- Boosted campaign ROI by 30% through structured data analysis, report creation, and insights presented to management.
- Organized weekly performance meetings by drafting agendas, compiling reports, and documenting discussion points and action items.
- Conducted comprehensive analyses of partner performance metrics, identifying areas for improvement and implementing corrective measures.
- Developed long-term relationships with key partners for sustainable revenue growth and market expansion.
Intern - Finance Department
Hotel Ambalakkara Regency
Kollam, Kerala
09.2022 - 12.2022
- Provided administrative and clerical support to the finance team, including data entry, file organization, and document verification.
- Improved financial report accuracy by 20% through meticulous reconciliations and updating records for month-end closing.
- Managed accounts receivable/payable documentation, ensuring timely and error-free processing of invoices and payment records.
- Maintained inventory tracking sheets and coordinated with departments to ensure accurate monthly stock updates.
- Assisted with bank statement reconciliation and prepared supporting documents for internal and external audits.
- Organized and maintained digital and physical finance files to strengthen compliance and audit readiness.
Junior Executive Company Secretary
Bequip Advisory LLP
Ernakulam, Kerala
03.2021 - 02.2022
- Executed core administrative functions including drafting resolutions, preparing minutes, issuing notices, and maintaining statutory registers.
- Managed document filing systems (physical and digital), ensuring documents were properly indexed, stored, and accessible for compliance checks.
- Coordinated with government authorities, clients, and directors for submission of forms, approvals, and compliance-related communication.
- Supported corporate governance activities by organizing meetings, preparing agendas, and compiling documentation packages for board presentations.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Education
Bachelor of Commerce - Finance & Taxation
University of Kerala
Kerala 06.2016 - 08.2020
Higher Secondary / Senior Secondary - Commerce
Indian School
United Arab Emirates 04.2014 - 04.2016
Skills
- MS Office
- Administrative & Executive Support
- Documentation & Record Management
- Schedule & Calendar Management
- Analytical Problem-Solving
- Verbal & Written Communication
- Cross-functional Communication
Accomplishments
- Reduced reporting time by 25% for faster operational resolutions in quality processes.
- Improved document accuracy by 30% by implementing a structured filing system and standardizing documentation templates.
- Reduced report preparation time by 25% through creating automated Excel sheets and streamlining data collection processes.
- Increased team productivity by 20% by coordinating workflows, managing schedules, and ensuring timely follow-ups with cross-functional teams.
- Enhanced communication efficiency by 35% by organizing centralized communication logs and preparing clear, concise status reports.
Languages
English
Advanced (C1)
Malayalam
Advanced (C1)
Hindi
Advanced (C1)
Personal Information
- Available: Immediate
- Date of Birth: 1998-09-02
- Nationality: Indian
- Marital Status: Single
- Availability: Immediate
- Visa Status: Visit valid until February, 2026
References
Available on Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Quality Analyst
Sutherland Global Services
06.2023 - 10.2025
Strategic Partner
Dexous Business Solutions
02.2023 - 05.2023
Intern - Finance Department
Hotel Ambalakkara Regency
09.2022 - 12.2022
Junior Executive Company Secretary
Bequip Advisory LLP
03.2021 - 02.2022
Bachelor of Commerce - Finance & Taxation
University of Kerala
06.2016 - 08.2020
Higher Secondary / Senior Secondary - Commerce
Indian School
04.2014 - 04.2016