Meenakshi Chauhan

• Generate the LEADS through the outbound Call and social Media like LinkedIn.
• Emailing business proposal to the Client.
• Coordination for back end to resolve the issue of clients
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Worked with customers to understand needs and provide excellent service.
• Resolved problems, improved operations and provided exceptional service.
• Confirmed appointments, communicated with clients and updated client records.
• Corresponded with clients through email, telephone or postal mail.

• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Interacted with vendors to purchase and set up equipment and services.
• Booked airfare, hotel and ground transportation to coordinate office travel.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Prepared mail and packages for shipment, pickup and courier services to expedite delivery.

• Receptionist Duties:
• Answering all incoming calls / emails and re-routing them to relevant parties.
• Meeting and greeting visitors ensuring they are signed in and inducted.
• Opening, distributing, collecting and taking the post.
• General administration duties, photocopying, filing etc.
• Dealing with any enquiries at the reception.
• Data entry onto internal systems.
• Reporting any problems to the office manager.
• Dealing with car park requests and hospitality requirements.
• Ensuring that the reception area is tidy and clutter free.
• · Monitoring stationary stock and reordering when required.
• · Operating a computer system and switchboard.
• Administration Duties
• Handel the documents part
• Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheque, etc.
• Managing repair, maintenance & replacement of office equipment’s, appliances, furniture, furnishings, vehicles, building, etc.,
• Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
• Coordinating with various departments within the corporate office and all branch offices.
• Acting as info-hub for providing administration related information and supervising administrative activities.
• Verification of stationery stock, petty cash, courier, florist, pest-control, housekeeping, etc.
• ID card coordination, sending details to the support staff

A) Telecom Management

ñ Process the telephone bill

ñ Timely vendor payments

ñ Coordination with all vendors ( Tata, vodafone.airtel, etc )

ñ Maintaining the Records & Reports.

ñ Coordination for back end to resolve the issue of Branches like-System, Ids and all

B) Office Management

o Keep the record of Stationery and report to Management

o Keep the details of Housekeeping

o Keep records of inward and outwards Courier details for future

o Maintain the register for Housekeeping staff and process the salary.

C) Vendor Management

1. Follow up with vendor for submission of sales invoice and match with accuracy.

2. Ensure all Vendor bill paid on time to avoid late payment charges on company

3. MIS Generate- Bill payment, Pending Payment, Due date and hold payment.