Meenu Rakhyani

Founded and developed Nail Adore from inception to significant market presence.

Oversaw all business operations, including product development and marketing strategies.

• Drove sales through effective marketing strategies.
• Executed effective online and offline marketing campaigns to enhance brand visibility.
• Managed inventory control to optimise product availability and reduce waste.
• Cultivated a loyal customer base through a commitment to service excellence.
• Led a team dedicated to innovation and artistry in nail care products.
• Implemented cost-saving measures, reduced operational expenses significantly.

• Delivered exceptional support to international and domestic customers through calls, chats, and emails.
• Achieved over 95% customer satisfaction by resolving complex inquiries.
• Handled high volumes of interactions with precision and promptness.
• Enhanced brand loyalty through personalised assistance and proactive resolutions.
• Gathered post-sale feedback to drive continuous improvements in service delivery.
• Educated customers on product usage, resulting in fewer complaints.
• Managed high call volumes while upholding exceptional customer service standards.
• Maintained excellent client satisfaction by providing comprehensive support.

• Conducted outbound and inbound calls to promote ISO consultancy services and engage potential clients.
• Scheduled meetings between clients and consultants to discuss requirements effectively.
• Focused on strategic sales techniques to generate leads and close deals successfully.
• Consistently exceeded monthly sales targets, driving overall company revenue growth.
• Maintained professional relationships, ensuring high client satisfaction and repeat business.
• Addressed customer grievances promptly, enhancing overall service quality.
• Conducted market research to identify customer needs and preferences accurately.
• Demonstrated resilience in achieving challenging sales quotas while maintaining a positive attitude.