Megan Hewson
Buffalo
Summary
I developed outstanding communication and organizational skills in a fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. I am looking to use everything I have learned over the last 4 years in college along with the many jobs I have had working with people everyday and use it to work with others to protect our country.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Papi Grandes
05.2024 - Current
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Receptionist
Family Business
06.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Scheduled underground to go out and check properties before beginning construction.
Education
Bachelor of Arts - Criminal Justice And Psychology
SUNY College At Plattsburgh
Plattsburgh, NY05-2025
High School Diploma -
Williamsville South High School
Williamsville06-2021
Skills
- Organization skills
- Data entry
- Time management
- Communication Skills
- Problem Solving
Timeline
Restaurant Server
Papi Grandes
05.2024 - Current
Receptionist
Family Business
06.2022 - 08.2024
Bachelor of Arts - Criminal Justice And Psychology
SUNY College At Plattsburgh
High School Diploma -
Williamsville South High School
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