MEGAN LEIGH NORRIS
Sales & Business Development
Atlanta,GA
Summary
Self-motivated, trustworthy account executive with a customer-focused sales manager with 10+ years of performing in a fast past organization. A proven history of fostering client relations to maximize sales goals. Self-starter with the ability to manage all aspects of the sale cycle from start to finish. A natural leader with an expert hunter/farmer expertise. A driven and energetic professional seeking to leverage my background into a role with a progressive organization.
Overview
10
10
years of professional experience
Work History
Project Coordinator
Capital Construction and Renovation
Braselton, GA
01.2017 - 01.2022
- Build relationships with clients by establishing objectives, creating plans, and finding theright solution.
- Supervised general sales cycle by marketing home renovations through direct mail, internet, social media, networking, public relations, and advertising and meeting my sales targets by 81% during 2017 and 2018.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Customer Success Manager
N-3 Atlanta
Atlanta, Ga
01.2017 - 01.2019
- Point of contact for Microsoft Dynamics customers, advocating for their interest and giving voice to their feedback reducing churn rate by 40% in 2018
- Provided ongoing support for SaaS-based service desk and asset management solutions by providing prompt resolution of product-related support issues
- Built customer relationships and converted 66% of all accounts into sales reference customers.
Marketing Manager
Tele-Net Marketing Solutions
Athens, Ga
01.2014 - 01.2017
- Prospected and created pipelines with detailed information on business drivers, budget, and timeframe, winning the"Hunter Award" for 2014, for outstanding performance.
- Exceeded monthly sales quotas by cold calling 80-110 accounts daily, followed a customer-centric sales process, and passed on to both inside and outside sales teams, which resulted in more appointment setting by 50 %
- Met quarterly sales metrics and goals by promoting HP and DELL's new solution in a true "hunter" fashion by prospecting, generating, and pursuing new business within my region.
Regional Sales Manager
Enviro-Masters Services
Greenville, SC
01.2012 - 01.2014
- Point of contact with existing and potential customers within the south-eastern region, increasing annual sales by 40%.
- Exceeded my quota attainment by 30% by using a tailored approach to meet different business pain points
- Developed and executed comprehensive sales plans and tactics to drive profitability through feedback analysis on key relationships through consultative selling while monitoring customer satisfaction and retention, expanding my account base from 80 to 150 accounts.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
05.2016
Skills
- SaaS/Cloud Technology
- Microsoft Office Suite Expert
- Salesforce CRM
- Software Development
- Channel Sales
- Lead Generation
- Account Development/Management
- Business Development
- Hunter/Farmer Expert
- Pipeline Management
- Strong Communicator
- Territory Growth
Timeline
Project Coordinator
Capital Construction and Renovation
01.2017 - 01.2022
Customer Success Manager
N-3 Atlanta
01.2017 - 01.2019
Marketing Manager
Tele-Net Marketing Solutions
01.2014 - 01.2017
Regional Sales Manager
Enviro-Masters Services
01.2012 - 01.2014
Bachelor of Science - Business Administration And Management
University of Phoenix
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