Mehboob Chowdhury
IT Administrator
Dubai
Summary
As an adept IT Administrator, I am driven by a passion for leveraging technology to drive strategic transformation and propel businesses towards success. With a demonstrated history of orchestrating seamless technological integration and optimizing operational efficiency, I am committed to offering insightful consultation and dedicated work that fosters growth and innovation.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
IT Administrator
Al Hayat Drinking Water Distribution
Ajman
10.2022 - 04.2023
- Design, installation and maintenance of network equipment(hubs, switches, routers).
- Monitoring and maintaining of all computer systems and networks.
- Installation and maintenance office IT equipment.
- Created service level agreement for IT operational functions and help desk operations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Responsible for day-to-day system administration( creating, configuring, building, deploying and managing SCCM systems).
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Take ownership of the administration process, including managing the contract approval procedure.
- Assessed business requirements to forecast annual budgetary operational costs.
Trainer
Technology Research and Incubation Center
Dimapur
02.2018 - 09.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Prepared and presented supplementary learning material to support structured lessons.
- Educated clients on proper use of products and systems.
IT Administrator
Genuine Network Infotech Solution
Guwahati
04.2015 - 06.2016
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Installing, setting and keeping track of computer networks and the equipment they contain such as desktops, laptops, printers, mobile devices, intranet connections and email systems.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Analyzing, identifying, fixing and recording network and server problems.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Planned annual budgets to fund IT projects and control spending.
- Updating the staff on system updates and modifications.
- Assisted IT staff on troubleshooting issues and closing calls.
Education
Bachelor of Computer Applications - Computer Application
North Eastern Hill University
Shillong, India 06.2009 - 05.2013
Data Analytics - Data Processing
Coding Invaders
India 02.2023 - Current
Skills
Data Analysis
Systems Architecture Analysis
Performance Tuning
Technically Savvy
Information Technology Infrastructure
Network Repairs and Maintenance
Critical Thinking
Google Workspace
Requirements analysis
Timeline
Data Analytics - Data Processing
Coding Invaders
02.2023 - Current
IT Administrator
Al Hayat Drinking Water Distribution
10.2022 - 04.2023
Trainer
Technology Research and Incubation Center
02.2018 - 09.2020
IT Administrator
Genuine Network Infotech Solution
04.2015 - 06.2016
Bachelor of Computer Applications - Computer Application
North Eastern Hill University
06.2009 - 05.2013