MEHJABEEN FATIMA
Sharjah,UAE
Summary
Dedicated professional with expertise in client relationship management and office administration, demonstrating a goal-oriented approach to customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Committed to leveraging these competencies to drive organisational success and foster long-term client partnerships.
Overview
14
14
years of professional experience
1
1
Language
Work history
Marketing Manager
Anwan Al Waha Project Management
2023.03 - 2025.01
- Planned and coordinated marketing activities to support company visibility, lead generation and business growth.
- Managed communication with existing and prospective clients and followed up on business opportunities.
- Coordinated promotional activities, marketing communications and client-facing materials.
- Supported lead generation through market outreach, client engagement and follow-up activities.
- Maintained prospect and client records and monitored follow-up status.
- Worked with internal teams to coordinate client requirements and marketing-related activities.
- Prepared routine marketing updates, reports and business correspondence for management.
- Collected customer and market feedback and shared relevant information with management.
Office Administrator – In-charge
Aria Star Trading L.L.C
2011.02 - 2014.05
- Coordinated with Dubai Customs and Free Zone authorities for import shipment clearance.
- Prepared documents in accordance with Letter of Credit terms and conditions.
- Prepared Bills of Lading, invoices and shipment-related documentation.
- Handled shipment enquiries and coordinated information with relevant parties.
- Maintained sales and purchase order records and company documentation.
- Coordinated correspondence with overseas and local suppliers.
- Maintained supplier records and prepared Goods Receipt Notes.
Education
B.Com -
Dr. B.R. Ambedkar Open University
H.S.C. (C.E.C.) - undefined
Vani Girl’s Junior College
S.S.C. - undefined
Jasmine High School
Skills
- Client Relationship Management
- Office Administration
- Goal-Oriented approach
- Customer Service
Languages
English, Hindi & Urdu
Timeline
Marketing Manager
Anwan Al Waha Project Management
2023.03 - 2025.01
Office Administrator – In-charge
Aria Star Trading L.L.C
2011.02 - 2014.05
H.S.C. (C.E.C.) - undefined
Vani Girl’s Junior College
S.S.C. - undefined
Jasmine High School
B.Com -
Dr. B.R. Ambedkar Open University