MEHJABIN MUNIR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Insurance Manager
GFG Alliance
Dubai
09.2022 - Current
- The Regional Insurance Manager is a key member of the global insurance family representing the corporate function within the EMEA region (mainly Czech Republic, Romania, Hungary, Poland, Italy, France etc) and liaising with the local businesses and other regional stakeholders to ensure that robust processes are in place to address the changing needs of the organization
- Managing operational and project insurances within their allocated region to ensure that ongoing and emerging exposures are assessed and appropriately transferred
- Liaising with operating units within their region to monitor emerging insurance issues (acquisitions, divestments, construction, claims, other material changes) and to ensure compliance with GFG Alliance Insurance Strategy
- Liaison with local and regional insurance brokers and partners to ensure policies are maintained and look at opportunities for synergies and improvements to the program
- Taking the lead on insurance projects and initiatives that may arise from time to time
- Managing claims within the region
- Review of insurable risk allocation in contracts to ensure exposures are appropriate
- Support to other members of the global insurance team
- Acting as a subject matter expert for a ‘product' (i.e Line of insurance) or ‘service' (e.g Claims focal point)
- Taking a lead in coverage and policy wording negotiation, development of processes in relation to their products and/or services
Client Manager Corporate Lines
Lockton Insurance Brokers LLC
Dubai, UAE
10.2018 - 08.2022
- Supported Multi national/International clients on various renewal and new risk programmes.
- Provision of the day-to-day servicing of a client's insurance program to support retention and development of the business
- Placement of insurances for clients in accordance with Lockton strategy
- Effective and timely management of all renewals to ensure completion by the due date
- Obtain quotations both for new and renewal business
- Preparation of market and client documentation
- Check policy documentation for accuracy prior to issue to the client
- Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures
- Reviewed client files to identify opportunities for cross selling.
- Kept track of current and potential clients needs to recommend new applicable products and services.
- Liaised between customers, staff and stakeholders to maintain constructive communications.
- Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk
- Prompt and accurate resolution of accounts queries
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner
- Provision of management information as required
- Manage and co-ordinate global insurance programs and liaise with our producer network worldwide, if applicable.
Senior Executive
Wehbe Insurance Services LLC
Dubai
12.2010 - 05.2018
- Supporting the day-to day administrative activities on the different categories of General insurance
- Providing excellent client support and customer service on day-to-day issues/requests
- Playing an integral role in client satisfaction and retention
- Preparing quotes and providing necessary comparison and recommendation to clients, whether Groups or individuals
- Reviewing technical details and proposal submitted by clients, obtaining additional details from client if required and deciding what type of cover to be provided in collaboration with the Technical Manager
- Obtaining and negotiating terms from insurers as per client requirements and submitting most competitiverate to client
- Follow up with the insurance companies for quotations and documentation
- Responding & communicating with producers in regards with new quotes or any issues
- Manage the filing system, update IMS with renewals & new policies/contracts
- Uploading all policy details to the system
- Maintaining client database and file and ensure to update the shared General insurance files with the updated corporate client details
- Keeping track of the policy renewal date and keeping track of the quotations and follow-up with policy holder and risk carrier
- Sending renewal instructions to the insurers and follow up for documentation
- Dispatch the policy with debit notes to the client
- Participating in RFP presentation
- Training other staff in needed
- Assisting them to generate Invoices for selected clients/insurers
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Provided customers with outstanding service, extending relationships for future business opportunities.
Education
MCOM - Finance
Madurai Kamraj University
2013
BBA - undefined
Calicut University
2009
Skills
- Expert in risk management
- Client care
- Cross-sell strategies
- Strategic planning
- Customer retention strategies
- Operational management
- Contract management
- Insurance risk analysis
- Employee training
- Strong interpersonal skills
- Presentation and pitching skills
- Market research expertise
Accomplishments
- Awarded Employee of the Quarter (Year 2014)
- Member of Branding Committee for one year ( Year 2011 - 2012 ) at reputed Insurance Broking Services
Languages
English
Fluent
Hindi
Upper intermediate
Arabic
Beginner
Certification
- DIP CII, CHARTERED INSURANCE INSTITUTE, UK
- BIBF FOUNDATION AWARD
- ACC - 330 FEDERAL TAXATION, SOUTHERN NEWHAMPSHIRE UNIVERSITY
Timeline
Regional Insurance Manager
GFG Alliance
09.2022 - Current
Client Manager Corporate Lines
Lockton Insurance Brokers LLC
10.2018 - 08.2022
Senior Executive
Wehbe Insurance Services LLC
12.2010 - 05.2018
MCOM - Finance
Madurai Kamraj University
BBA - undefined
Calicut University
- DIP CII, CHARTERED INSURANCE INSTITUTE, UK
- BIBF FOUNDATION AWARD
- ACC - 330 FEDERAL TAXATION, SOUTHERN NEWHAMPSHIRE UNIVERSITY
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