Hi, I’m
Mehrez Ghaith Ben Abdallah
Dubai
Summary
Meticulous, performance-driven, and knowledgeable Jewelry Sales professional with more that 10 years of luxury sales experience adept at providing knowledge and advice to customers, conducting sales and inventory reports, and identifying new business growth opportunities. Offers a strong attention to detail, extensive time management skills, and ability to perform well in a team. Presently
looking for to make a continued significant contribution within a similar appointment.
Overview
14
years of professional experience
Work History
Cartier / Richemont Group
Sales Consultant Fine Jewelry and Watches
01.2014 - Current
Job overview
- Enhanced customer satisfaction by providing personalized consultations and tailored recommendations for fine jewelry and watches selections.
- Consistently achieve and exceed the monthly sales target.
- Increased sales revenue by effectively showcasing high-quality pieces and highlighting their unique features and craftsmanship.
- Assisted and supported after sales clients in accordance with Maison values.
- Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.
- Assisted in the merchandising and daily maintenance of displays and back-stock.
- Actively participated in daily and annual inventories and cycle counts to prepare and ensure a successful audit.
- Price changes, supporting back office responsibilities, etc.)
Bloomingdale's Department Store
Sales Consultant Fine Jewelry and Watches
12.2012 - 12.2013
Job overview
- Collaborated closely with team members to meet monthly sales targets consistently.
- Educated customers on proper care and maintenance of their fine jewelry pieces to ensure longevity and enjoyment of investment.
- Built lasting relationships with customers, offering attentive service, follow-ups, and assistance in future purchases.
- Offered exceptional after-sales support by addressing any concerns or issues promptly, fostering trust and loyalty among clientele.
- Conducted regular inventory checks to ensure accurate stock levels, facilitating efficient re-ordering processes when necessary.
- Exceeded performance expectations regularly through the consistent application of proven sales tactics and a genuine passion for fine jewelry.
Garrard, Al Tayer Group
Senior Sales Consultant Fine Jewelry
07.2009 - 10.2012
Job overview
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
- Served as an ambassador and role model for the sales team, setting high standards and providing guidance.
- Managed boutique operations in the absence of the Boutique Manager, ensuring a smooth daily functioning of the boutique.
Harvey Nichols Department Store
Sales Consultant Fine Jewelry and Watches
02.2006 - 06.2009
Job overview
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Contributed to overall store success by participating in team meetings, providing feedback on market trends and customer preferences, and actively seeking ways to improve service standards.
- Utilized strong communication skills to establish rapport with potential buyers quickly while identifying their needs precisely for targeted selling strategies.
- Developed and maintained strong client relationships resulting in repeat business and increased sales.
- Assisted in visual merchandising and maintenance of the store to ensure a luxurious and welcoming environment.
- Used in-store system to locate inventory and place special orders for customers.
Education
TunisTunisia
High School Diploma
TunisTunisia
Cabin Crew from Diploma
Skills
- Excellent interpersonal competences
- Client focused and organized
- Excellent written and spoken communication skills
- Objection Handling
- Customer Success Management
- knowledge and passion for gemstones and watches
Training
- Stress Management
- Art of Selling
- Customer Service
- Luxury Brands Knowledge
- Safety & Security
Languages
French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Consultant Fine Jewelry and Watches
Cartier / Richemont Group
01.2014 - Current
Sales Consultant Fine Jewelry and Watches
Bloomingdale's Department Store
12.2012 - 12.2013
Senior Sales Consultant Fine Jewelry
Garrard, Al Tayer Group
07.2009 - 10.2012
Sales Consultant Fine Jewelry and Watches
Harvey Nichols Department Store
02.2006 - 06.2009
Tunis
High School Diploma
Tunis
Cabin Crew from Diploma
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