Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Meilani Rice

Administration/Training Manager
Dubai,UAE

Summary

A dynamic, highly organized, self-starting, detail and result-oriented professional with vast experience (22 years in the US Military & 6 years in UAE) strongly driven to providing management and operational support while using diverse functional expertise in achieving superior customer satisfaction, and expertly managing all communications across different departments.
Strong advocate of servant leadership in problem-solving with expertise in managing mediations and advising managers and employees on resolutions for work-related issues.
Ability to interact with staff (at all levels) in a fast-paced environment, remaining flexible, proactive and efficient, with a high level of professionalism and confidentiality.

Overview

5
5
Certificates
5
5
years of post-secondary education
15
15
years of professional experience

Work History

Executive Secretary to the Senior Vice President

Emirates Airlines
Dubai
01.2014 - 08.2020
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Organized and updated schedules for more than 6 Emirates executives.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Handled all scheduling for SVP's and 6 VP's calendar and prepared meeting agenda and materials.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Coordinated events and worked on ad hoc projects.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Carried out day-day-day duties accurately and efficiently.

Training Manager

L-3 Vertex
Pensacola, Florida
11.2010 - 10.2013
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Selected and assigned instructors to conduct specific training programs.
  • Developed departmental systems and procedures to better align workflow processes.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Worked with management to identify, plan, align and address training needs.
  • Compiled training handbook and related course materials.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Conducted training courses and prepared videos for long-term use.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.

Servant Leader

United States Navy
Pensacola, Florida
04.2005 - 10.2010
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Worked directly with management and supervisors within maintenance department to brainstorm, discuss strategy and mitigate funding, parts, personnel, and tempo issues.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed, trained and motivated aircraft maintenance administrators and various maintenance personnel to continuously improve knowledge and abilities in the aircraft maintenance field.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Upheld great standards of leadership for employees, consistently leading by example.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Bachelor of Science - Applied Management

Everglades University
Boca Raton Florida
09.2006 - 01.2010

Associate of Science - Paralegal Studies

Keiser University
Fort Lauderdale Florida
09.2004 - 05.2006

Skills

Business administration

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Certification

Strategic Planning Management

Accomplishments

Military Service (Honorable Discharge) United States Navy 1988-2010

Timeline

Executive Secretary to the Senior Vice President

Emirates Airlines
01.2014 - 08.2020

Training Manager

L-3 Vertex
11.2010 - 10.2013

Bachelor of Science - Applied Management

Everglades University
09.2006 - 01.2010

Servant Leader

United States Navy
04.2005 - 10.2010

Associate of Science - Paralegal Studies

Keiser University
09.2004 - 05.2006

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Meilani RiceAdministration/Training Manager