Mela jane Narisma
Dubai,United Arabia Emirates
Summary
Dynamic and adaptable professional with a strong customer service orientation and excellent problem-solving skills. Demonstrates flexibility in task handling, with the ability to multitask effectively while maintaining a high level of patience and diplomacy. Proficient in Microsoft Office, with a good working knowledge of office practices and merchandising. Capable of motivating and leading others, whether working independently or as part of a team. Career goals include leveraging strong communication and interpersonal skills to excel in challenging environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Purchasing & Administrative Assistant
KIBSONS INTERNATIONAL LLC
Dubai, Dubai
06.2024 - Current
- Interacted professionally with clients providing excellent service at all times.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Maintained stock levels to avoid shortages in office supplies.
- Updated company databases by inputting new employee contact information and employment details.
- Assisted with budget preparations enabling effective financial planning.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Managed front desk duties to ensure smooth operation of reception area.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Wrote professional letters, emails and memoranda for business communication.
Event coordinator
Kibsons International LLC
Dubai, UAE
01.2023 - Current
- Developed engaging marketing materials to boost event attendance.
- Streamlined registration processes, improving attendee ease of access.
- Navigated budget constraints whilst ensuring high-quality delivery of events.
- Organised comprehensive event schedules for maximum efficiency.
- Source and manage vendors, suppliers, venues, and service providers
- Prepare event timelines, checklists, and budgets
- Coordinate setup, execution, and breakdown of events
- Supervise event staff and volunteers
- Solve problems quickly and efficiently during events
Retail sales merchandiser
KIBSONS INTERNATIONAL LLC
Dubai, Dubai
08.2019 - 08.2022
- Attracted new customers and contributed to achieving sales targets
- Demonstrated and provided information about products to encourage purchases
- Arranged displays to draw customer attention and promote sales
- Engaged with customers in a sincere and friendly manner
- Handled customer inquiries and complaints to ensure satisfaction
- Monitored product temperature, especially fresh produce
- Promoted current deals and offers to customers
Data Encoder / Entry Clerk
Bureau of Internal Revenue – RDO 103, Philippines
PHILIPPINES, PHILIPPINES
11.2017 - 03.2018
- Managed Tax Identification Number (TIN) processing
- Validated official documents and encoded taxpayer data into the system
- Assisted clients and handled TIN release
- Modified and updated data when necessary
- Optimised workflow with effective coordination between different departments for timely sharing of essential data.
- Inputted complex information into databases to enhance efficiency.
Education
Bachelor of Business Administration - MARKETING
Saint Joseph Institute of Technology
PHILIPPINES 06.2014 - 04.2018
Skills
- Flexibility in task handling
- Patience and diplomacy
- Competitive and dependable
- Flexible and proactive, with the ability to multitask
- Strong communication and interpersonal skills
- Can work independently or as part of a team
- Ability to manage stress and remain focused
- Good working knowledge of office practices
- Excellent problem-solving skills
- Knowledgeable in merchandising
- Strong customer service orientation
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Capable of motivating and leading others while handling multiple tasks
Languages
English
Advanced
Timeline
Purchasing & Administrative Assistant
KIBSONS INTERNATIONAL LLC
06.2024 - Current
Event coordinator
Kibsons International LLC
01.2023 - Current
Retail sales merchandiser
KIBSONS INTERNATIONAL LLC
08.2019 - 08.2022
Data Encoder / Entry Clerk
Bureau of Internal Revenue – RDO 103, Philippines
11.2017 - 03.2018
Bachelor of Business Administration - MARKETING
Saint Joseph Institute of Technology
06.2014 - 04.2018
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