Melanie Dumangcas
Dubai,UAE
Summary
Seek to work in an environment that will challenge me further while allowing me to contribute to the continued growth and success of the organization and obtain a position that will provide me the ability to apply my knowledge, skills, and work experience to a growing industry.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Project Development Officer I
Department of Social Welfare and Development
, Philippines
07.2023 - 12.2025
- Assist social workers in the province with validation in problematic Local Government Units (LGUs) to address issues, in consultation with the Social Pension Unit Head.
- Assist in monitoring liquidation reports from LGUs and Field Office Special Disbursing Officers in cash payouts and the liquidation process.
- Represent the Regional Social Pension Unit (RS PU) in meetings with other offices/units in the absence of the Social Welfare Officer II/Unit Head.
- Assist in conducting social pension payouts to validate supporting documents from beneficiaries.
- Act on referrals, interview walk-in clients, and validate feedback to concerned LGUs/agencies/offices.
- Update and maintain data on the Social Pension Information System, master list, and payroll of social pension beneficiaries.
- Analyze various reports from LGUs (e.g., clean list, delisted, and waitlisted) as a basis for preparing certificates of eligibility and payrolls, and monitor the submission of reports/feedback and other related documents required from the LGUs.
Human Resource Officer I
FB Hotel and Convention Center
Koronadal City
09.2017 - 03.2020
- Posting job openings, screening resumes and applications
- Conducting interviews and assisting the hiring process
- Onboarding new employees and conducting orientation programs
- Administering payroll and ensuring accurate and timely payments
- Managing employees benefits program for health insurance, social security system plan and others
- Managing employee attendance and leave requests employee records and HR databases
Office Secretary
Notre Dame of Marbel University
Koronadal City, Philippines
06.2014 - 07.2016
- Answer phone calls, other queries and direct visitors to appropriate department and individuals
- Assist with and maintain calendars, schedules and meetings associated with the department and other concern related to department functions
- Requests and purchased other office supplies and other stuff needed for the program
- Prepared petty cash report, organize and file documents
- Schedules and coordinates appointments, meetings and events in the department
- Coordinate and communicate in facilitating the conduct of retreat to the graduating students
- Responsible in preparing accomplishment clearance at the end of the school year
Cashier
Surplus shop
Las Piñas, Philippines
11.2013 - 05.2014
- Scanning items, ringing up sales and ensuring accuracy
- Handling different payments methods (cash, credit/debit card, checks and mobile payments)
- Processing returns, and exchanges purchased item
- Issuing receipts, providing accurate change and counting and managing cash drawers
- Balancing cash drawer at the beginning and end of shifts
Student Assistance/Front Desk Record Section Incharge
Notre Dame of Marbel University
Koronadal City, Philippines
11.2009 - 10.2013
- Cared and maintained office supplies and equipment
- Verify and facilitate students and alumni requesting their documents such as Transcript of Record, Diplomas, Honorable Dismissal, Certifications, etc.
- Monitor necessary documents for signature of the school registrar
- Responsible in releasing documents for the students and alumni
- Direct visitors to their destination, answering phone calls and queries
- Assisted in registration and data entry of the students during enrollment
- Photocopy, sorting and filing of documents
Education
Bachelor of Science - Business Administration Major in Financial Management
Notre Dame of Marbel University
Koronadal City, South Cotabato, Philippines 06.2009 - 10.2013
Skills
- Proficient in Microsoft Office (Microsoft Word, PowerPoint, and Excel)
- Proficient in Basic Accounting Principle
- Google Workspace (Docs, Sheets, Slides)
- Customer Service Oriented
- Interpersonal Skills and Communication Skills
Timeline
Project Development Officer I
Department of Social Welfare and Development
07.2023 - 12.2025
Human Resource Officer I
FB Hotel and Convention Center
09.2017 - 03.2020
Office Secretary
Notre Dame of Marbel University
06.2014 - 07.2016
Cashier
Surplus shop
11.2013 - 05.2014
Student Assistance/Front Desk Record Section Incharge
Notre Dame of Marbel University
11.2009 - 10.2013
Bachelor of Science - Business Administration Major in Financial Management
Notre Dame of Marbel University
06.2009 - 10.2013