Meliné Kaynak
Dubai,UAE
Summary
Experienced professional with focus on executive support and office management across corporate and luxury service environments. Ready to contribute to organizational success and efficiency in Executive Assistant role.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work history
Executive Administrative Assistant
IBM
Budapest, Hungary
2023.02 - 2025.07
- Managed dynamic calendars organizing meetings across 3 time zones reducing scheduling conflicts.
- Coordinated international travel for 4 executives, managing visas, accommodation and itineraries within budget facilitating seamless business operations.
- Processed expenses and credit card reconciliation, providing timely reports to finance teams.
Spa Assistant Manager
Mandarin Oriental Hotel
Prague, Czech Republic
2014.05 - 2016.02
- Led a team of 12 employees. Managed daily spa operations, including staff scheduling and customer service excellence.
- Monitored inventory, checked supply stocked and placed new orders, keeping levels balanced between expected demand and budget targets.
- Implemented health and safety protocols to comply with regulations and safeguard clients and staff.
- Coordinated facilities management and maintenance procedures to keep areas functional and professional.
- Facilitated team meetings to communicate targets, share insights and encourage collaborative efforts.
Spa Assistant Manager
Four Seasons Hotel
Mahé, Seychelles
2010.11 - 2013.09
- Led a team of 20 employees. Improved spa efficiency by assisting in the organization of work schedules and appointment bookings.
- Managed spa inventory by keeping detailed track of supply use and forecasting needs to direct ordering processes.
- Maximized profit through up-selling programs and effective performance of team.
- Resolved customer complaints with diplomacy, maintaining positive spa image and client relations.
- Tailored spa packages to meet individual client needs, enhancing their experience and satisfaction.
Executive Assistant to General Manager
Caesar Park Hotel
Buenos Aires, Argentina
2007.09 - 2009.12
- Prepared reports, presentations and briefs to support decision-making processes for leadership teams.
- Coordinated all logistical aspects of corporate events leading to organized and successful functions.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
- Streamlined administrative processes to increase efficiency at work.
Reservations Agent
Park Hyatt Hotel
Buenos Aires, Argentina
2006.05 - 2007.09
- Provided detailed information about facilities, services and local attractions to enhance guest experience.
- Processed booking requests efficiently, maximising room occupancy and hotel's revenue.
- Effective promotion of add-on sales, consistently achieving personal KPIs.
Sales Assistant
Marriott International
Buenos Aires, Argentina
2004.09 - 2005.12
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Coordinated Training sessions for Travel agencies for Marriott Product knowledge.
Education
Bachelor's degree - Hotel Management
Inst. Sup. CEPEC 'La Suisse'
Argentina 2003.03 - 2005.12
Skills
- Highly organized
- Work prioritization
- Able to handle multiple priorities
- Anticipate needs, proactive
- Accurate, attentive to details
- High level of discretion and integrity
- Good problem-solver
- Customer service focus
- Results-oriented
Languages
English
Fluent
Spanish
Native
Italian
Intermediate
Portuguese
Elementary
Technical Skills
Proficient in MS Office applications: Word, Excel, PowerPoint and Outlook.
SAP - Concur (Booking & Expenses)
Hotel Operating Softwares: Opera, RA
Timeline
Executive Administrative Assistant
IBM
2023.02 - 2025.07
Spa Assistant Manager
Mandarin Oriental Hotel
2014.05 - 2016.02
Spa Assistant Manager
Four Seasons Hotel
2010.11 - 2013.09
Executive Assistant to General Manager
Caesar Park Hotel
2007.09 - 2009.12
Reservations Agent
Park Hyatt Hotel
2006.05 - 2007.09
Sales Assistant
Marriott International
2004.09 - 2005.12
Bachelor's degree - Hotel Management
Inst. Sup. CEPEC 'La Suisse'
2003.03 - 2005.12