Mellisa Makombo
Dubai
Summary
Dynamic VIP Hostess at Radisson Blu Hotel, Dubai, renowned for exceptional communication and effective networking. Cultivated strong client relationships, enhancing repeat business and ensuring guest satisfaction. Trained new staff on best practices, promoting a safe and welcoming environment while upholding discretion and confidentiality. Proficient in venue promotion and customer service excellence.
Overview
1
1
year of professional experience
Work History
VIP Hostess
Radisson Blu Hotel, Dubai
02.2023 - 08.2024
- Built strong relationships with clients through excellent communication and follow-up, resulting in repeat business.
- Played an integral role in maintaining safe environments for all guests through strict adherence to safety protocols.
- Managed guest inquiries effectively by staying up-to-date on venue offerings, pricing options, and special promotions.
- Improved team performance by training new VIP Hostesses on company standards, protocols, and best practices.
Education
High School Diploma -
Frankfinn Institute
Dubai, United Arab Emirates06-2025
High School Diploma -
Mukaro High School
Zimbabwe12-2021
Skills
- Venue promotion
- Effective networking
- Exceptional communication
- Discretion and confidentiality
- First aid training
- Guest relations
- Personal grooming
- VIP handling
- Customer service
- Cleaning and sanitation
Travelling, learning new languages,cultural explosion,volunteering
l am passionate about exploring new destinations ,practicing different languages ,engaging with local traditions and volunteering is a way of further developing my teamwork and leadership skills.
Languages
English
Bilingual or Proficient (C2)
Shona
Bilingual or Proficient (C2)
Timeline
VIP Hostess
Radisson Blu Hotel, Dubai
02.2023 - 08.2024
High School Diploma -
Frankfinn Institute
High School Diploma -
Mukaro High School
Similar Profiles
MOHAMED SHA NAAZIMMOHAMED SHA NAAZIM
Chief accountant at Radisson Blu Hotel Dubai Silicon OasisChief accountant at Radisson Blu Hotel Dubai Silicon Oasis
Medhat RemonMedhat Remon
Bartender at Re-Join - JW Marriott Marquis DubaiBartender at Re-Join - JW Marriott Marquis Dubai
Bhupal ShahiBhupal Shahi
Waiter at Radisson Blu HotelWaiter at Radisson Blu Hotel