Summary
Work History
Overview
Skills
Education
Accomplishments
Certification
Timeline
Generic

MEL PATRICK PANGILINAN

Dubai

Summary

A dedicated and focused applicant and goal-oriented with 13 years of experience serving different customers by creating a warm and friendly workplace environment. who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals I am seeking a role of increased responsibility and authority, where I could add value and a positive return on investment.

Work History

DELI COUNTER SUPERVISOR

Lulu Group International, Dubai, UAE
06.2015 - 09.2019
  • Provide advice about merchandise.
  • Assist in the display of merchandise.
  • Greet customers and discuss the quality and quantity of merchandise or services sought for purchase, rental, or lease.
  • Wrap and package prepared meats.
  • Slice-cooked meats and cheese.
  • Prepare packages and restock goods.
  • Provide customer service.
  • Monitoring the display and stocks of selling products.
  • ·Monitoring the expiry date of the products.
  • Maintaining the cleanliness of the counter

SALES OFFICER/SUPERVISOR

NYK GEN.TRADING LLC DUBAI, UAE
07.2023 - Current
  • Assign sales workers to duties.
  • Establish work schedules.
  • Sell merchandise.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Organize and maintain inventory.
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and coordinate activities of workers.
  • Supervise staff (apprentices, stages hands, design team, etc.)

GROCERY SALES SUPERVISOR

Zaharat Al Sharq Department Store LLC
01.2020 - 07.2023
  • Order merchandise
  • Authorize the return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Organize and maintain inventory
  • Resolve problems that arise, such as customer complaints and supply shortages.
  • Supervise and coordinate activities of workers.

SALES PROMODISER

Nkd International Corp
08.2010 - 06.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

SERVICE CREW (FOOD COUNTER ATTENDANT)

Jollibee Foods Corporation
01.2009 - 01.2010
  • Smile and greet the customer.
  • Clean up the tables after the customer leaves and set them for the next customer.
  • Maintaining the cleanliness of the dining area.
  • Greet and take customer's order
  • Assemble order and package for eat-in or take-out
  • Receive payments from customers for food items purchased
  • Stock and clean the food serving areas Use kitchen equipment
  • Provide exceptional customer service experience

SERVICE CREW (GRILL)

Jollibee Foods Corporation,
05.2008 - 10.2008
  • Garnishing all types of burgers.
  • Maintaining the holding time of all grill products.
  • Sanitize and wash dishes and other items by hand. Package take‑out food
  • Prepare heat, and finish simple food items.
  • Clean and sanitize the kitchen including work surfaces, cupboards, storage areas, appliances, and equipment.
  • Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas.
  • Remove kitchen garbage and trash. Sweep, mop, was,h and polish floors

Overview

16
16
years of professional experience
1
1
Certification

Skills

  • Efficient in using Microsoft Office Tools such as Word, and Excel and using the Internet
  • Ability to handle a variety of tasks in a fast-paced environment
  • Client focus
  • Ability to multitask
  • Customer service oriented
  • Excellent team member with strong communication skills
  • Teamwork and Collaboration
  • Strong customer service skills;
  • Ability to work independently and as part of a team
  • Team player
  • Efficient interpersonal skills
  • Highly motivated Individual, and team player, with a tendency for leadership when possible

Education

COMPUTER TECHNICIAN

Philippines Computer Science Institute
Baliwag, Bulacan
10.2010

High School Diploma -

Mariano Ponce National High School
Baliwag,bulacan
2008

Accomplishments

  • Supervised a team of 10 staff members.

Certification

  • certificate of appreciation 2014

outstanding performance

(excellence in achieving sales growth for the year 2013)

  • basic food safety training.

certificate no.BF / 2458 / 2022

(issue date 24th March,2022)

Timeline

SALES OFFICER/SUPERVISOR

NYK GEN.TRADING LLC DUBAI, UAE
07.2023 - Current

GROCERY SALES SUPERVISOR

Zaharat Al Sharq Department Store LLC
01.2020 - 07.2023

DELI COUNTER SUPERVISOR

Lulu Group International, Dubai, UAE
06.2015 - 09.2019

SALES PROMODISER

Nkd International Corp
08.2010 - 06.2015

SERVICE CREW (FOOD COUNTER ATTENDANT)

Jollibee Foods Corporation
01.2009 - 01.2010

SERVICE CREW (GRILL)

Jollibee Foods Corporation,
05.2008 - 10.2008

COMPUTER TECHNICIAN

Philippines Computer Science Institute

High School Diploma -

Mariano Ponce National High School

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MEL PATRICK PANGILINAN