MELVIN MATHEW JOHN

• Sales & Client Engagement : Demonstrated ability to engage high-value clients through consultative selling, product education, and needs-based solutions. Negotiated pricing, prepared detailed quotations, and facilitated contract finalization in alignment with business objectives.
  
• Design & Technical Expertise : Advanced proficiency in 20-20 Design, AutoCAD, and Adobe Creative Suite to develop precise kitchen layouts and renderings aligned with both aesthetic and functional requirements.
  Specialized in space optimization, ergonomic planning, appliance integration, and materials/finish selection to deliver bespoke kitchen environments. Translated client briefs into technical design documentation for production and installation teams.
  
• Project Leadership & Coordination : Successfully managed multiple high-value kitchen and interior design projects from conceptualization to handover, ensuring strict adherence to timelines, budgets, and quality benchmarks. Oversaw procurement coordination, vendor communication, site readiness, and installation phases while maintaining alignment with client expectations. Developed and monitored project schedules, risk mitigation plans, and delivery milestones in collaboration with cross-functional stakeholders.
  
• Strategic Relationship Management : Cultivated and maintained long-term relationships with clients, architects, builders, and vendors to enhance business development and repeat project acquisition. Acted as a primary liaison between design, sales, and operations teams to streamline project workflows and optimize resource allocation.
  
• Problem Resolution & Service Excellence : Responded to client queries and design revisions with professionalism and urgency, ensuring timely resolution and uninterrupted project progress. Actively monitored post-installation feedback and coordinated after-sales service to reinforce brand loyalty and trust.

• Risk Management: Conducted thorough risk assessments and implemented proactive hazard control measures to mitigate workplace risks and enhance safety across project sites.
• Safety Training: Developed and led comprehensive safety training programs, equipping employees and subcontractors with essential knowledge in hazard recognition, safe practices, and emergency response procedures.
• Emergency Planning: Designed and coordinated emergency response plans, ensuring teams were well-prepared for various incident scenarios, thereby reducing response time and minimizing potential harm.
• Collaborated closely with project managers, design consultants, and site supervisors to embed HSE protocols into all operational workflows, maintaining compliance with local regulations and international standards.
  
• Conducted routine site inspections and compliance reviews, ensuring adherence to safety policies, legal requirements, and client-specific HSE expectations.
  
• Reduced safety incidents significantly by implementing rigorous health and safety protocols, enhancing reporting procedures, and promoting a culture of continuous improvement.
  
• Maintained detailed documentation, including incident reports, risk assessments (RAMS), safety checklists, and audit findings, supporting transparency and accountability.
  
• Actively monitored subcontractor compliance, enforced use of personal protective equipment (PPE), and ensured safe execution of high-risk activities.

• Client: WAPCOS company Delhi consulting.
• Sub Contractor: CORE Construction, contract-ITBP Military sector Alappuzha, India.

Project Handled as the Site Supervisor - Construction of residential building at 27th Battalion for ITBP camp at Noornad in Alappuzha district, Kerala.

• Supervised day-to-day site operations, labor deployment, and subcontractor performance.
• Ensured construction activities were executed as per approved drawings, engineering standards, and client requirements.
• Managed construction materials, monitored stock levels, and ensured timely requisitions and optimal use of resources.
• Maintained strict compliance with safety regulations, labor laws, and ITBP security protocols within a sensitive paramilitary zone.
• Resolved on-site challenges proactively, including logistical delays, material shortages, and coordination gaps among subcontractors.
• Delivered project milestones on schedule, contributing to the timely handover of the residential block within the ITBP compound.