Melwin Lasrado
Dubai,United Arab Emirates
Summary
Restaurant management professional with extensive experience leading high-performing hospitality teams. Develops staff to maximise establishment potential. Motivated to enhance profits and continuously improve service delivery.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work history
Restaurant Operations manager
Fuchsia Urban Thai Restaurant LLC
Dubai, UAE
2022.04 - Current
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
- Analysed operations to improve restaurant efficiency and service levels.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Built loyal customer base by creating welcoming environment with top quality service.
- Completed accurate end-of-day financial routines for cash and card transactions.
RESTAURANT MANAGER
Fauchon Paris
Muscat
2016.02 - 2022.02
- Managing a high-volume restaurant & improving all controllable costs thereby maximizing financial performance of the Outlet
ASSISTANT OUTLET MANAGER
Fauchon Paris
Muscat
2015.01 - 2016.01
OUTLET SUPERVISOR
Fauchon Paris
Muscat
2014.01 - 2014.12
ASSISTANT OUTLET MANAGER
Souq Waqif Boutique Hotels
Qatar
2012.12 - 2013.04
FOOD & BEVERAGE SUPERVISOR
Qasr Al Sarab Desert Resort
Abu Dhabi
2011.11 - 2012.12
ROOM SERVICE TEAM LEADER
Courthouse Hotel Kempinski
London
2007.06 - 2009.02
LOUNGE BARMAN
ITC Grand Central Sheraton Towers
India
2005.06 - 2006.02
Education
International Hospitality and Tourism Management (P.G.) -
Harrow International School
Middlesex, U.K. 2007.06 - 2008.05
IATA/UFTAA Foundation Course - undefined
Mumbai
2006.05 - 2006.05
Diploma in Hotel and Catering Management - Food and Beverage
Rizvi College of Hotel Management and Catering Technology
2002.06 - 2006.04
Skills
- Shift scheduling
- Guest dispute resolution
- Front of House (FOH) recruitment
- Recruitment
- Safe food handling
- End-of-day reconciliation
- Hospitality business management
- Dining room preparation
- Recruitment and hiring
- Food preparation and safety
- Business operations expertise
- Waste reduction
- Decision making
- Front of House (FOH) training
- Operations management
- Produce purchasing
- Restaurant cost control
- Cost controls
- Recipes and menu planning
- Inventory control and record keeping
- Quality Assurance
- Food plating and presentation
Custom
Available upon Request
Personal Information
- Title: Restaurant Manager
- Date of birth: 05/09/1985
- Nationality: Indian
References
References available upon request.
Timeline
Restaurant Operations manager
Fuchsia Urban Thai Restaurant LLC
2022.04 - Current
RESTAURANT MANAGER
Fauchon Paris
2016.02 - 2022.02
ASSISTANT OUTLET MANAGER
Fauchon Paris
2015.01 - 2016.01
OUTLET SUPERVISOR
Fauchon Paris
2014.01 - 2014.12
ASSISTANT OUTLET MANAGER
Souq Waqif Boutique Hotels
2012.12 - 2013.04
FOOD & BEVERAGE SUPERVISOR
Qasr Al Sarab Desert Resort
2011.11 - 2012.12
ROOM SERVICE TEAM LEADER
Courthouse Hotel Kempinski
2007.06 - 2009.02
International Hospitality and Tourism Management (P.G.) -
Harrow International School
2007.06 - 2008.05
IATA/UFTAA Foundation Course - undefined
Mumbai
2006.05 - 2006.05
LOUNGE BARMAN
ITC Grand Central Sheraton Towers
2005.06 - 2006.02
Diploma in Hotel and Catering Management - Food and Beverage
Rizvi College of Hotel Management and Catering Technology
2002.06 - 2006.04