Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mengying Jiang

Mengying Jiang

Summary

Proven Sales Consultant with a track record of exceeding sales goals through expert relationship selling and in-depth product knowledge. At Seddiqi Holding, leveraged CRM proficiency and exceptional interpersonal communication skills to develop lasting client relationships, enhancing customer satisfaction and loyalty. Demonstrates strong objection handling and closing talents, consistently outperforming sales targets.

Overview

5
5
years of professional experience

Work History

Sales Consultant

Seddiqi Holding
12.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Sales Associate

Rivoli Group
03.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistance

Wemart Group
08.2022 - 02.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Hostess

Mandarin Oriental Doha
01.2021 - 08.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Waitress

Hyatt Regency Creek Height in Dubai
01.2020 - 06.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Bacher - Tourism And Hospitality Management

Zhejiang Gongshang University
China
03.2021

College Degree - Hotel Management

Tourism College of Zhejiang
China
06.2020

Skills

  • CRM proficiency
  • Objection handling
  • Prospecting skills
  • Cold-calling
  • Exceeds sales goals
  • Product and service knowledge
  • Relationship selling
  • Interpersonal communication skills
  • Closing talents
  • Competitor research

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Sales Consultant

Seddiqi Holding
12.2023 - Current

Sales Associate

Rivoli Group
03.2023 - 10.2023

Assistance

Wemart Group
08.2022 - 02.2023

Hostess

Mandarin Oriental Doha
01.2021 - 08.2022

Waitress

Hyatt Regency Creek Height in Dubai
01.2020 - 06.2020

Bacher - Tourism And Hospitality Management

Zhejiang Gongshang University

College Degree - Hotel Management

Tourism College of Zhejiang

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Mengying Jiang