Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Menna Ahmed Altyeb

Menna Ahmed Altyeb

ABU,UAE

Summary

I have good experience for overseeing all aspects of pharmacy operations, ensuring the safe, efficient, and compliant delivery of pharmaceutical services, managing the daily functions of the pharmacy, leading and training staff, maintaining inventory, ensuring regulatory compliance, and delivering exceptional patient care, also works closely with healthcare providers, insurance companies, and suppliers to optimize pharmacy services and ensure smooth operations. Additionally, driving sales, promoting pharmacy services, and fostering positive relationships with patients and the local community, And ensures the pharmacy meets financial goals while maintaining the highest standards of medication safety and customer service.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Pharmacist in charge

DROPS PHARMACY
Abu Dhabi, UAE
07.2024 - 01.2025
  • Maximized pharmacy teams' productivity through strategic staff planning.


  • Dispensed medicines to members of public, following regulations .
  • Gave timely and accurate advice to healthcare professionals and patients.
  • Recommend vitamins, supplements, and lifestyle adjustments to improve patient outcomes.
  • Monitor expiration dates and manage stock rotations to minimize waste and expired products.
  • Implement inventory control measures to maintain accurate stock levels, preventing shortages or excess inventory.
  • Ensure that all pharmacy operations comply with regulatory and legal requirements, including pharmacy laws and healthcare regulations.

Pharmacist in charge

Supercare pharmacy Group
Abu Dhabi, U.A.E
05.2022 - 07.2023
  • Educated patients about correct medication dosage and storage.
  • Handle patient queries and complaints professionally and promptly.
  • Processed and dispensed prescriptions to doctors' instructions.
  • Manage and drive sales initiatives, including cross-selling and upselling pharmacy products such as vitamins, supplements, and healthcare items.
  • Ensure proper staffing levels are maintained for optimal pharmacy performance, including managing work schedules and adjusting to peak times.
  • Recommend vitamins, supplements, and lifestyle adjustments to improve patient outcomes.
  • Monitor expiration dates and manage stock rotations to minimize waste and expired products.
  • Implement inventory control measures to maintain accurate stock levels, preventing shortages or excess inventory.


  • Ensure that all pharmacy operations comply with regulatory and legal requirements, including pharmacy laws and healthcare regulations.


Pharmacist in charge

Medicina pharmacy Group
Abu Dhabi, U.A.E
11.2017 - 01.2022
  • Oversee the daily operations of the pharmacy, ensuring medications are dispensed accurately and efficiently.
  • Monitor the pharmacy’s workflow to optimize efficiency and minimize errors in medication dispensing.
  • Maintain an organized and safe pharmacy environment for both staff and customers.
  • Conduct staff training programs, ensuring all team members are up to date with the latest pharmaceutical practices, regulations, and customer service techniques.
  • Lead performance evaluations, provide feedback, and address any personnel issues promptly and professionally.
  • Ensure proper staffing levels are maintained for optimal pharmacy performance, including managing work schedules and adjusting to peak times.
  • Recommend vitamins, supplements, and lifestyle adjustments to improve patient outcomes.
  • Monitor expiration dates and manage stock rotations to minimize waste and expired products.
  • Implement inventory control measures to maintain accurate stock levels, preventing shortages or excess inventory.
  • Build and maintain strong business relationships with local clinics .
  • Manage and drive sales initiatives, including cross-selling and upselling pharmacy products such as vitamins, supplements, and healthcare items.
  • Conduct sales analysis to identify opportunities for growth and improve the pharmacy's performance.
  • Ensure that all pharmacy operations comply with regulatory and legal requirements, including pharmacy laws and healthcare regulations.


Pharmacist in charge

O2 pharmacy city mall
Madinat Zayed, U.A.E
08.2016 - 10.2017
  • Educated patients about correct medication dosage and storage.
  • Handle patient queries and complaints professionally and promptly.
  • Manage and drive sales initiatives, including cross-selling and upselling pharmacy products such as vitamins, supplements, and healthcare items.
  • Recommend vitamins, supplements, and lifestyle adjustments to improve patient outcomes.
  • Monitor expiration dates and manage stock rotations to minimize waste and expired products.
  • Implement inventory control measures to maintain accurate stock levels, preventing shortages or excess inventory.
  • Ensure that all pharmacy operations comply with regulatory and legal requirements, including pharmacy laws and healthcare regulations.

Pharmacist 1

Gigi pharmacy (O2 Pharmacy)
Abu Dhabi, U.A.E
05.2016 - 06.2016
  • Assist in the dispensing of prescription medications under the supervision of a licensed pharmacist
  • Provide basic medication counseling to patients, explaining the proper use of prescribed drugs, dosages, and potential side effects
  • Continuously learn about new medications, treatment protocols, and advancements in pharmacy practice.
  • Attend training sessions, workshops, and seminars to improve clinical knowledge and technical skills.

Pharmacist government

Health Directorate Beni Suef
Beni Suef, Egypt
09.2013 - 08.2015

Director of Pharmacy

Doctor Hani pharmacy
Beni suef, Egypt
10.2014 - 05.2015

Director of Pharmacy

Doctor Rasha pharmacy
Beni suef, Egypt
03.2013 - 05.2013

Pharmacist trainee

Alanqood pharmacy
Madinat Zayed, U.A.E
12.2012 - 02.2013

Education

Bachelor - pharmaceutical Sciences

Faculty of pharmacy -Beni suef University
01.2006 - 05.2012

International Computer Driving License - undefined

Ministry of communications and information technology - Egypt

CPC - INSURANCE

American Academy of Coders
Abu Dhabi- UAE
01.2020 - 03.2020

DOH License - MEDICAL

DOH licenses
Abu Dhabi/UAE
01.2016 - 01.2016

Skills

  • Excellent communication and interpersonal skills, with a focus on building relationships with healthcare professionals, insurance companies, and patients
  • Strong patient counseling skills, with the ability to educate and advise on medications and health management
  • Experience in cross-selling, upselling, and driving sales within a retail pharmacy environment
  • Proficient in managing pharmacy inventory and controlling medication expiry
  • Ability to work effectively in a fast-paced, customer-focused environment
  • Ability to prioritize tasks and manage multiple responsibilities effectively in a fast-paced environment
  • Strong customer service and problem-solving skills

Languages

English
Fluent
Arabic
Native

Certification

Communication skills Training. (Medicina pharmacy –FEB.2020) -

  • Coaching skills. (Medicina pharmacy –April.2019) -
  • NLP KINESICS. (Dr. Amuro Aboubaker –NOV.2018)
  • Selling skills. (Medicina pharmacy –April.2018)
  • Customer service excellence. (Medicina pharmacy –April.2018)
  • selling and marketing skills course. (Sigma pharmaceutical industries 2012)
  • Organizational behavior and performance road map. (Beni Suef University 2012)
  • -Community pharmacy OTC highlights which include (getting gout , infant vomiting and antibiotics ) (Beni –suef syndicate of pharmacists 2012)
  • -General First Aid and training procedure which include( Burns and Bleeding, , chocking, Bandages and dressings, basic life support , Vital signs and injection ) (Beni –suef syndicate of pharmacists 2012)
  • Management Of Laboratories course. - (Al Borg Laboratories 2012)
  • -Unlock your future course which includes the following sessions: - OTC problems and patient counseling by (cultural Centre for human resource and continuous learning) - CV writing and selling skills by (sigma) -Interview and Marketing skills by (Borg) (November 2011) -
  • clinical pharmacy (International cultural center – Cairo 2010)

Timeline

Pharmacist in charge

DROPS PHARMACY
07.2024 - 01.2025

Pharmacist in charge

Supercare pharmacy Group
05.2022 - 07.2023

CPC - INSURANCE

American Academy of Coders
01.2020 - 03.2020

Pharmacist in charge

Medicina pharmacy Group
11.2017 - 01.2022

Pharmacist in charge

O2 pharmacy city mall
08.2016 - 10.2017

Pharmacist 1

Gigi pharmacy (O2 Pharmacy)
05.2016 - 06.2016

DOH License - MEDICAL

DOH licenses
01.2016 - 01.2016

Director of Pharmacy

Doctor Hani pharmacy
10.2014 - 05.2015

Pharmacist government

Health Directorate Beni Suef
09.2013 - 08.2015

Director of Pharmacy

Doctor Rasha pharmacy
03.2013 - 05.2013

Pharmacist trainee

Alanqood pharmacy
12.2012 - 02.2013

Bachelor - pharmaceutical Sciences

Faculty of pharmacy -Beni suef University
01.2006 - 05.2012

International Computer Driving License - undefined

Ministry of communications and information technology - Egypt
Menna Ahmed Altyeb