MERCY KALEKYE
Summary
Customer-oriented retail professional well-versed in cashiering, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Assistant/Cashier
Mr.Price
Nairobi, Kenya
12.2022 - 01.2024
- Assisted in store merchandising, stocking shelves and setting up displays
- Handled cash register operations, including payments, returns, and exchanges
- Arranged store products on shelves and promotional displays
- Provided strong customer service by greeting and building relationships with key clients
- Assisted customers with item returns and payment refunds
- Maintained knowledge of company products and services to make informed recommendations to clients
- Processed customer orders and payments accurately and efficiently
- Cleaned store aisles and disposed of debris and waste to improve customer experience
- Built strong working relationships with fellow associates and corporate contacts
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Education -
St.Michaels High School
Nairobi, Kenya10.2022
Skills
- Customer service
- Computer literacy
- Excellent communication
- Interpersonal skills
- Multitasking
- Adaptability
- Cross-selling
Languages
English
Fluent
Personal Information
- Title: CUSTOMER SERVICE ASSOCIATE/CASHIER
- Visa Status: Visit VIsa
References
References available upon request
Timeline
Sales Assistant/Cashier
Mr.Price
12.2022 - 01.2024
High School Education -
St.Michaels High School