Mercy Wamuhu Nganga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Senior Waitress
Five Hotel
10.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Server
Celavi, Dubai
12.2019 - 05.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Lounge Waitress
Add Mind Group
07.2017 - 11.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Operations Coordinator
Timberwolf LLC
03.2016 - 10.2016
- Provided direction and guidance to internal teams in order to achieve targets.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Oversaw day-to-day operations of large teams across several sites.
- Collaborated with area managers to evaluate needs and optimize operational plans.
Education
No Degree - Diploma in Human Resources
Advanced Learning Interactive System- Alison
Ireland06.2015
No Degree - Diploma in Front Office And Administration
Dima Collage
Nairobi, Kenya06.2010
High School Diploma -
Mt Laverna High School
Nairobi, Kenya11.2008
Skills
- Teamwork and Collaboration
- Training and Development
- Maintenance and Repair
- Critical Thinking
- Courteous Phone Demeanor
- Cleanliness Standards
- To-Go Order Preparation
- Supporting Personal Needs
- POS Systems Operations
- Workflow Coordination
- Process Monitoring
- Item Promotion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Waitress
Five Hotel
10.2020 - Current
Server
Celavi, Dubai
12.2019 - 05.2020
Lounge Waitress
Add Mind Group
07.2017 - 11.2019
Operations Coordinator
Timberwolf LLC
03.2016 - 10.2016
No Degree - Diploma in Human Resources
Advanced Learning Interactive System- Alison
No Degree - Diploma in Front Office And Administration
Dima Collage
High School Diploma -
Mt Laverna High School
Similar Profiles
VINCENT MANALOVINCENT MANALO
Commis Chef / COMMIS 1 at FIVE HOTELCommis Chef / COMMIS 1 at FIVE HOTEL
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Nadine BakkenNadine Bakken
Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel