Driven professional with proficiency in client relationship management and visa application processes. Combines strong communication skills with keen attention to detail. Aims to streamline visa procedures and enhance client satisfaction.
Overview
10
years of professional experience
3
years of post-secondary education
Work history
Arooha Leisure
Dubai
Senior Visa Consultant
2025.02 - Current (1 education.year_Label & 4 education.months_Label)
Job overview
Facilitated visa application preparation with detailed guideline provision.
Streamlined visa application process by implementing efficient data management strategies.
Tracked application progress meticulously, updated clients regularly on status and next steps.
Provided expert guidance on visa types, aided client decision-making process.
Delivered exceptional customer service, resulted in high client satisfaction rates.
Evaluated applicant eligibility through thorough document review and assessment methods.
Assisting clients in preparing and organizing the necessary documentation for visa applications, ensuring that all paperwork is complete, accurate, and compliant with the requirements of the destination country's immigration authorities.
Conducting thorough consultations with clients to understand their specific visa requirements, purposes of travel, and destination preferences.
Monitoring the status of visa applications and keeping clients updated on any changes or additional requirements throughout the processing period.
Staying updated on changes to immigration laws, regulations, policies, and visa requirements across various countries and regions.
Providing ongoing support, guidance, and assistance to clients throughout the visa application process, addressing queries, concerns, and providing updates promptly and professionally.
Handling clients' personal information and sensitive data with the utmost confidentiality and adhering to ethical standards and professional codes of conduct in all interactions and engagements.
SAFIR Visa Services
Al Khobar
Visa Consultant
2021.12 - 2022.10 (10 education.months_Label)
Job overview
Reviewed applications to check accuracy, completeness and integrity of paperwork.
Supported applicants through visa process and helped correct different issues.
Guided applicants through processes of obtaining visas and required documentation.
Keeps informed of laws, regulations and SOPs related to visa cases.
Exercises discretion and high degree of professional responsibility in handling confidential/sensitive applicant information and documentation.
Highly trained at doing Schengen Visas and US B1/B2 & F1 Visas.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Maintained operational proficiency in coordinating both international and domestic travel amenities for customers, like flight tickets, hotel and rental car reservations.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
Negotiate/close deals and handle complaints or objections.
Deal with occurring travel problems, complaints or refunds.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed time efficiently in order to complete all tasks within deadlines.
Education
Kerala University
Bachelor of Commerce from Accounting & Business Administration