Summary

Overview

Work History

Education

Skills

Languages

Timeline

Merehan Samir

Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1

1

year of professional experience

Work History

Sales Support Associate

Kingspan Insulation LLC

06.2022 - Current

Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
Answered questions regarding seller inventory, shipping, payments and buyer complaints.
Formed technical solutions, assigned costs and developed presentations to support sales staff.
Prepared and presented sales reports and customer profiles to upper management.
Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
Assisted customers with sales needs such as inventory and shipping questions.
Preparing quotations, technical pre-qualifications and submittals, following up with the customers for the delivery.
Managed customer accounts, responding to inquiries and resolving customer service issues

Education

Bachelor of Science - Bachelor of Science And Education

Alexandria University

Alexandria, Egypt

09.2020

Skills

Client Correspondence
Critical Thinking

CRM
Microsoft applications proficiency

Languages

Arabic

Advanced (C1)

English

Advanced (C1)

French

Elementary (A2)

Timeline

Sales Support Associate

Kingspan Insulation LLC

06.2022 - Current

Bachelor of Science - Bachelor of Science And Education

Alexandria University