Overview
Work History
Education
Volunteer Experience
Languages
Timeline
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Meriem Majid

Meriem Majid

Overview

8
8
years of professional experience

Work History

Senior Enrollment Advisor - French Teacher

Eton Institute
10.2023 - Current
  • Conducted assessments of student language proficiency levels.
  • Provided guidance to students on the application process, including admissions requirements and deadlines.
  • Resolved inquiries from applicants concerning admission procedures or program details.
  • Participated in regional outreach activities such as college fairs or workshops hosted by local schools.
  • Developed lesson plans and activities that focused on French grammar, pronunciation, and culture.
  • Integrated technology into classroom settings to engage students and diversify instruction.

Admissions Counselor

Everglades University
Miami
01.2022 - 01.2023
  • Recruited and found potential students for academic programs, and interviewed an average of 15 students per week in person/ virtually
  • Reached more than 100 students daily by phone/email to discuss their academic goals
  • Cross-functionally partnered with deans and prospective students by answering questions, interpreting and administering contracts and resolving problems

Customer Care Expert-French /Internship Student

Wix.com
Miami
11.2020 - 01.2021
  • Documented customer correspondence in CRM to track requests, problems and solutions
  • Answered client questions about website use and design. Configured account names, passwords and permissions
  • Coordinated with various company teams to offer and implement successful solutions to customer problems
  • Executed computer-generated monetary, costs, reimbursements and concessions data

Data Associate

Amazon
Boston
05.2017 - 01.2018
  • Used data input interface to transcribe information from physical source documents into databases
  • Completed quality assurance reviews to assess accuracy of data and validate results
  • Identified and resolved data issues to drive accuracy and integrity.
  • Took notes on daily reports and entered data into processing system
  • Proofread documents and edited materials to correct grammar and spelling mistakes
  • Maintained quality levels above prescribed minimums to support team productivity

Customer Service Agent

Scandinavian Airlines via Swissport USA
Boston, MA
01.2016 - 05.2017
  • Assisted passengers with reservations, ticketing and adjustments to itinerary.
  • Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
  • Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
  • Recruited, trained and guided team members to offer every passenger top-notch service and support.

Education

Master of Science - Business Administration

Saint Thomas University
Miami, FL
05.2021

Bachelor of Science - Business Management

Cambridge College
Boston, MA
05.2017

Volunteer Experience

Boston Children's Hospital - Boston, MA

November 2015 - February 2016

  • Welcomed patients and answered questions.
  • Helping patients to understand the culture of the hospital, and helping patients to connect with other departments and resources at the Children's.

Massachusetts Eye and Ear Infirmary - Boston, MA

February 2013 - May 2013

  • Delivered real time, accurate oral translations and interpretations for patients.
  • Organized documents according to alphanumeric system to promote ease of use and optimal team productivity.

Languages

French - Fluent (TCF/DELF)
Arabic - Native
English - Fluent
Spanish - Intermediate

Timeline

Senior Enrollment Advisor - French Teacher

Eton Institute
10.2023 - Current

Admissions Counselor

Everglades University
01.2022 - 01.2023

Customer Care Expert-French /Internship Student

Wix.com
11.2020 - 01.2021

Data Associate

Amazon
05.2017 - 01.2018

Customer Service Agent

Scandinavian Airlines via Swissport USA
01.2016 - 05.2017

Master of Science - Business Administration

Saint Thomas University

Bachelor of Science - Business Management

Cambridge College

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Meriem Majid