Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Languages
Timeline
Generic
Meriem Ouled Belhaj

Meriem Ouled Belhaj

Abu Dhabi,UAE

Summary

To obtain a challenging position in learning and dynamic environment where I can capitalize on my: Ability to analyze and solve problems, and have satisfaction of facing challenges head-on; Talent for communicating, coordinating and training; Knowledge and experience in managing day-to-day operations; Desire to excel and strive to enhance the work I do; Resulting in overall efficiency and improved performance .

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work history

Skydiving Instructor Indoor

Clymb Abudhabi Miral
Abu Dhabi, UAE
01.2019 - Current

Indoor Skydiving Instructor

I Fly Paris
Paris, France
01.2016 - 01.2019

Indoor Skydiving Instructor

I Fly Dubai
Dubai, UAE
01.2012 - 01.2016

Customer Service Officer

I Fly Dubai MAF Leisure
01.2010 - 01.2012
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and solve customer inquiries
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Perform customer verifications
  • Process orders, from applications and requests
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer interactions and transactions
  • Record details of inquiries , comments and complaints
  • Record details and action of taken
  • Communicate and coordinate with internal departments
  • Follow up on customers interactions

Education

Certificate of Higher Education - Microsoft Certified Systems Engineer

EITIA
Morocco
12.2006 - 09.2007

Diploma - Computer Programming & systems

institute d'Administration et de Technologie
Morocco
09.2004 - 06.2006

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AL KADI AYYAD High SCHOOL
2004

Skills

  • Possess keen sense of willingness to learn sincerely and efficiently
  • Self-motivated dynamic presentable and accurate
  • Possess strong sense inclination and believe in directing and coordinating with
  • Co-workers in team sprit
  • Ability to handle work independently with good result
  • Self initiative, posses good communication skills and able to deal public relations
  • SPECIAL SKILLS
  • Access 97, 2000 & 2003/ SQL Server 2000;
  • Visual basic for application
  • HTML/ Front page / Dream weaver
  • Microsoft office
  • Installing Configuring & Administering Microsoft windows XP/Vista /7/8 & Server 2003
  • Planning, Implementing & Maintaining a Windows Server 2003 Network & Active Directory Infrastructure

Interests

ACTIVITIES & INTERESTS , Professional Soccer player with F.A.R Team, Morocco Professional Athlete with A.S.S Club, Morocco

Additional Information

  • PERSONAL INFORMATION Cell : +971505157678

Languages

Arabic
Native
French
Fluent
English
Fluent

Timeline

Skydiving Instructor Indoor

Clymb Abudhabi Miral
01.2019 - Current

Indoor Skydiving Instructor

I Fly Paris
01.2016 - 01.2019

Indoor Skydiving Instructor

I Fly Dubai
01.2012 - 01.2016

Customer Service Officer

I Fly Dubai MAF Leisure
01.2010 - 01.2012

Certificate of Higher Education - Microsoft Certified Systems Engineer

EITIA
12.2006 - 09.2007

Diploma - Computer Programming & systems

institute d'Administration et de Technologie
09.2004 - 06.2006

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AL KADI AYYAD High SCHOOL

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Meriem Ouled Belhaj