Merika Dauz
ABU DHABI,
Summary
Dedicated cashier with extensive experience in fast-paced environments, consistently delivering high standards of customer service. Proven ability to manage cash drawers accurately while processing payments efficiently, minimizing losses. Strong teamwork and communication skills enhance collaboration with colleagues and improve customer interactions. Committed to maintaining a clean and organized workspace, ensuring compliance with company regulations and procedures.
Overview
16
16
years of professional experience
Work History
Cashier & Waitress
Al Ain Palace Hotel(kuya Juan Resturant)
Abu Dhabi UAE
02.2024 - Current
- Guest Interaction: Greeting and seating guests, taking food and drink orders, and providing excellent service throughout the dining experience.
- Order Fulfillment: Ensuring orders are prepared correctly and delivered promptly, adhering to hotel standards.
- Table Maintenance: Clearing tables, maintaining cleanliness, and preparing the dining area for service.
- Customer Satisfaction: Addressing guest needs, handling complaints, and ensuring a positive dining experience.
- Upselling: Suggesting additional items to increase revenue.
- Food and Beverage Knowledge: Acquiring in-depth knowledge of the menu to assist guests.
- Payment Processing: Handling cash, credit card, and potentially foreign currency transactions.
- Point of Sale (POS) System: Utilizing the hotel's POS system for accurate billing and record-keeping.
- Foreign Currency Exchange: Assisting guests with currency exchange, if required.
- Customer Service: Providing friendly and efficient service at the cashier station.
- Cash Handling: Ensuring accuracy and security when handling cash transactions.
Cashier in pastry
Red Tart Pastry
Abu Dhabi, UAE
10.2021 - 10.2023
- Greeting to customers, making sure their needs are met, displaying products, assisting bakers, ordering
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Reduced customer wait times through optimised checkout processes.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
CASHIER
Popeyes Restaurant
04.2015 - 06.2021
- Working on a cash register in a large busy store providing a high quality, customer driven service and acting as the first point of contact for customers
- Helping to build the business by engaging in a polite and friendly way with every customer
- Duties:
- Providing customers a personalised, friendly and efficient cashiering service
- Taking payments from customers via cash, cheques and credit cards
- Entering purchases into a cash register then calculating the total purchase price
- Responsible for the accurate and timely allocation of cash
- In charge of daily cashbook management and also bank reconciliations
- Banking a large volume of cheques and cash daily
- Identifying potential sales leads and referring them to colleagues
- Recording of monies received and paid out
- Preparing BACS and TT payments using the online bank system
- Undertaking till balancing & administration activities in an efficient manner
- Helping to resolve customer complaints
- Assisting with shelf stacking, sticking prices on items etc
- Training new cashiers
- Sorting, counting, and wrapping currency and coins
- Compiling and maintaining monetary and also non-monetary reports and records
- Balancing cash in the till with receipts.
CASHIER
Puregold, inc
10.2013 - 08.2014
CASHIER
Supermarket - CSI
03.2011 - 08.2012
Sales Clerk
SOS Department
San Nicolas, Candon City
10.2010 - 02.2011
- CSI Candon Branch
Sales Clerk
BEST HOME Furniture
San Fernando, La Union City
02.2010 - 01.2009
Education
Associate - Medical Office Management
University of Northern Philippines
Candon, Sur01.2009
Skills
- Customer facing
- Cash handling & counting
- Friendly manner
- Attention to accuracy And detail
- Order taking
- Complaint handling
- Bagging and packaging
- Moving and handling
- Cash register operations
- Point Of Sale system operation
- Scanner operations
- Customer greeting
- Store appearance upkeep
- Service upselling
- Customer advising
Timeline
Cashier & Waitress
Al Ain Palace Hotel(kuya Juan Resturant)
02.2024 - Current
Cashier in pastry
Red Tart Pastry
10.2021 - 10.2023
CASHIER
Popeyes Restaurant
04.2015 - 06.2021
CASHIER
Puregold, inc
10.2013 - 08.2014
CASHIER
Supermarket - CSI
03.2011 - 08.2012
Sales Clerk
SOS Department
10.2010 - 02.2011
Sales Clerk
BEST HOME Furniture
02.2010 - 01.2009
Associate - Medical Office Management
University of Northern Philippines