MERJEN AGABAYEWA
DASHOGUZ
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
SOLTAN RESTAURANT
ASHGABAT
04.2020 - 11.2022
- Enhanced customer satisfaction by efficiently managing waitstaff schedules.
- Maintained compliance with health regulations through consistent adherence to safety within the workplace.
- Creating relationships with vendors by negotiating favorable contract terms for purchases of food supplies
- Communicate with management to develop seasonal menus and dishes based on customer feedback surveys collected after each meal service period.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Set and oversaw weekly and special event menu plans.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled food costs and managed inventory.
- Directed food preparation and cooking activities to meet customer requirements.
- Controlled expenses and boosted profitability by managing food and labor costs.
Waitress Trainee
GREEN SALAT RESTAURANT
ASHGABAT
03.2019 - 02.2021
- Enhanced customer satisfaction by efficiently managing waitstaff schedules.
- Improved teamwork among staff members by leading regular meetings.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff.
- Increased overall dining experience by maintaining high standards of hygiene.
- Assisted in hiring and training new waitstaff.
- Managed table turnover rate effectively allowing for more guests served.
- Used communication and problem-solving skills to resolve customer complaints.
- Greeted new customers, discussed specials, and took drink orders.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised food presentation and plating to enhance visual appeal.
Education
High School Diploma -
TURKMEN MILLI KONSERWATORIYASYNYN YANYNDAKY YORITE
ASHGABAT09.2012
Skills
- Complaint Handling
- Task Delegation
- Order Accuracy
- Team building
- Professionalism
- Menu knowledge
- Customer service
- Time management
- Hygiene standards
- Relationship Building
Languages
Russian
Upper intermediate (B2)
Turkish
Advanced (C1)
Uzbek
Advanced (C1)
TURKMEN
Advanced (C1)
English
Intermediate (B1)
Timeline
Waitress Supervisor
SOLTAN RESTAURANT
04.2020 - 11.2022
Waitress Trainee
GREEN SALAT RESTAURANT
03.2019 - 02.2021
High School Diploma -
TURKMEN MILLI KONSERWATORIYASYNYN YANYNDAKY YORITE