MERKHAT TOKTIYEV
Astana,Kazakhstan
Summary
Highly skilled professional with expertise in Microsoft Excel, PowerPoint, and Word, as well as proficiency in Opera and ElektraWeb. Demonstrates strong capabilities in food and beverage operations, leveraging multilingual abilities to enhance customer service and operational efficiency. Committed to continuous improvement and seeking opportunities to contribute to dynamic teams within the hospitality industry.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
VIP Butler
Rixos Marina Abu-Dhabi
Abu Dhabi, United Arab Emirates
2024.12 - Current
- Ensure the Room is checked and prepared before guests check in.
- Check guests health and allergy conditions on pre-arrival to coordinate necessary departments and room amenities.
- Provide solutions to all Guests questions during their stay and help plan their holidays.
Butler
Titanic Luxury Collection
Bodrum, Turkey
2024.04 - 2025.11
- Ensure the Villa is checked and prepared before guests check in.
- Check guests health and allergy conditions on pre-arrival to coordinate necessary departments and villa amenities.
- Provide solutions to all Guests questions during their stay and help plan their holidays.
Joy Advisor(Guest assistant)
Lujo Bodrum
Bodrum, Turkey
2022.07 - 2025.11
- Ensure necessary preparations are made for guests before their arrival.
- Provide guests with a flawless and quick check-in process and ensure they receive the necessary information about the hotel.
Butler
Vogue Hotel Supreme
Bodrum, Turkey
2021.04 - 2025.11
- Ensure the Villa is checked and prepared before guests check in.
- Check guests health and allergy conditions on pre-arrival to coordinate necessary departments and villa amenities.
- Provide solutions to all Guests questions during their stay and help plan their holidays.
Butler
Vogue Hotel Supreme
Bodrum, Turkey
2022.04 - 2025.06
- Ensure the Villa is checked and prepared before guests check in.
- Check guests health and allergy conditions on pre-arrival to coordinate necessary departments and villa amenities.
- Provide solutions to all Guests questions during their stay and help plan their holidays.
Education
Bachelor of Engineering - Urban Planning, Construction
Shakarim University
Semey, Kazakhstan 2019.09 - 2023.05
Diploma of Education - physical education
College of M.O Auezov
Semey, Kazakhstan 2016.09 - 2019.05
Skills
- Microsoft Excel, PowerPoint and Word
- Opera
- ElektraWeb
- Food and beverage operation
- Multilingual
Languages
Kazakh
Native
Russian
Native
Turkish
Advanced
English
Upper intermediate
References
References available upon request.
Timeline
VIP Butler
Rixos Marina Abu-Dhabi
2024.12 - Current
Butler
Titanic Luxury Collection
2024.04 - 2025.11
Joy Advisor(Guest assistant)
Lujo Bodrum
2022.07 - 2025.11
Butler
Vogue Hotel Supreme
2022.04 - 2025.06
Butler
Vogue Hotel Supreme
2021.04 - 2025.11
Bachelor of Engineering - Urban Planning, Construction
Shakarim University
2019.09 - 2023.05
Diploma of Education - physical education
College of M.O Auezov
2016.09 - 2019.05