MERLY ARTIOLA
Airport Road, Abu Dhabi
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
Work History
HR/Administration Manager
BRAVACASA INTERIOR DESIGN LLC
Abu Dhabi, UAE
08.2015 - 10.2022
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Guiding the organization activities
- Identifying opportunities to improve a business policies or objectives.
- Ensuring a company is operation securely and effectively.
- Preparing and reviewing operational reports.
- Provide standard clerical duties assigned.
- Supervising the day-to-day operations of the administrative department and staff members.
- Compensation & benefit Management including monthly payroll.
- Transferring of Salaries through WPS system.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Performed accounting work such as, Invoice preparation, Bank Reconciliation, Filing of VAT Return.
- Performed procurement works such as, requesting proposal from supplier and keeping the supplier Data.
- Other duties assigned by CEO.
Executive Secretary
BRAVACASA INTERIOR DESIGN LLC
Abu Dhabi, UAE
11.2010 - 07.2015
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Provides executive assistance to the Managing Director.
- Sending company profile and introduce Bravacasa Company to the prospect clients.
- Submit quotation to potential customers.
- Responsible for canvassing of materials using in the site project and making LPO
- Responsible for making Invoices to the client.\
- Preparing statement of Accounts of all sub-contractors, suppliers and client.
- Coordinate with the site engineer and project engineer regarding the work progress on site to follow-up with the sub-contractors and client.
- Prepare monthly payroll of employees
- Responsible for the arranging of required documents for AD Municipality /Dubai Municipality from the client to secure Décor Permit/Fit-out Permit.
- Responsible for the drawing submittals to the Mall Management/Building Management for approval.
- Responsible for supporting day-to-day finance and accounts activities.
- Monitoring and controlling office supplies.
- Prepares Cash Disbursements, Petty Cash Report, and Achievements Report (monthly and year- end)
- Responsible for the implementation and ongoing maintenance of all office policies and procedures.
- End-to-end processing of company payroll, co-ordination and management of employee compensation, preparation of employee contracts and letters of offer/rejection, and serve as one-point contact for all HR-related functionality.
- Perform other tasks such as: Handle incoming and outgoing calls, fax and emails; Response on complaints, suggestion and inquiries; Organize meetings and travel schedules of the Managing Director and company Staff.
- Performed other duties assigned by Managing Director.
Secretary Cum Receprionist
ABU HUSSAIN CONT. CO. LLC
Abu Dhabi, UAE
08.2004 - 10.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Provides executive assistance to the Managing Director
- Performs routine secretarial works i.e. Place/receive telephone calls, arrange & keeps track of appointments, prepare correspondence, takes minute of meetings, letter/memo distribution to concerned departments, prepare reports.
- Computer operations i.e. Encoding, printing, processing, file management.
- Fax/Data transmission/reception.
- Coordination works i.e. Follow-up of supplies/requisitions, reports, quotations, proposals.
- Handles ticketing requirements (domestic & international), Visa application, hotel bookings (domestic & international), passport application/renewal.
- Assists in administrative function i.e. attendance monitoring, employee relation/counseling, employee benefits, negotiations with suppliers, repairs/maintenance of office equipment’s, canvassing, procurement, delivery of office supplies, monitoring of telephone billings.
- Preparing monthly payroll.
- Other works as necessary.
Bookkeeper/Disbursing Officer
Philippine National Bank (PHILNABANK CLUB)
PNB Financial Center, Pasay City, Philippines
02.2002 - 08.2004
- Preparations and reconciliation of the following: Voucher, Daily Check Disbursement Report, Accounting of Accounts Receivable, General Ledger/Subsidiary Ledger, Payroll and Financial Statements.
- Prepares cheque for retirement benefits, separation benefits & death benefits
- Prepares all the remittances such as: (i.e. Pag-ibig contribution & loan, Social Security System contribution loan, Withholding Tax)
- Assist the Club Auditor in the preparation of the Financial Statements.
- Preparation of Accounting Entries.
- Conduct monthly inventory of the office supplies.
- Contact and canvass office items to be purchased.
- Performed other duties assigned from time to time
Payroll Clerk
JSING BROS CO. INC
Caloocan City, Philippines
06.1998 - 01.2002
- Maintained payroll information by calculating, collecting, and entering data.
- Calculates, prepares and distributes wages, taking into account overtime and deductions such as tax, Medicare levy, health insurance payments and superannuation.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Performed other duties assigned from time to time.
Education
Bachelor of Science - Accountancy
Masbate Colleges
Masbate City, Philippines03.1998
Skills
- Calculator Usage
- Data Communications
- Business Needs Identification
- Special Requirements
- Employee Timesheet Processing
- Material Preparation
- Service Quality Standards
- Company Representation
- Documentation
- Office Supplies and Inventory
- Greeting Visitors
- Planning and Prioritization
- Service Provider Sourcing
- Microsoft Office
- Records and Database Management
- Travel Administration
- Customer Inquiries
- Regulatory Requirements
- Team Goals
- Control of Expenses
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR/Administration Manager
BRAVACASA INTERIOR DESIGN LLC
08.2015 - 10.2022
Executive Secretary
BRAVACASA INTERIOR DESIGN LLC
11.2010 - 07.2015
Secretary Cum Receprionist
ABU HUSSAIN CONT. CO. LLC
08.2004 - 10.2007
Bookkeeper/Disbursing Officer
Philippine National Bank (PHILNABANK CLUB)
02.2002 - 08.2004
Payroll Clerk
JSING BROS CO. INC
06.1998 - 01.2002
Bachelor of Science - Accountancy
Masbate Colleges