Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mervat Khaled

Mervat Khaled

Dubai,UAE

Summary

Social Media & Marketing Manager.

Passionate and results Marketing and social media specialist with {6} years of experience creating and executing successful strategies with a proven track record of enhancing brand presence, engagement, conversion rate

Bringing broad experience in social media strategy and marketing management.

Able to drive brand growth and boost online presence through innovative social media campaigns. Specialize in creating engaging content, building strategic partnerships, and managing both small and large creative teams.

Overview

8
8
years of professional experience

Work History

Social media and marketing manager

Meta world
Dubai, UAE
03.2023 - Current
  • Developed and executed effective social media strategies to grow brand presence and engage target audiences.
  • Planned and implemented content strategies, ensuring alignment with brand goals and audience preferences.
  • Planned and ran social media campaigns, including content schedules and audience engagement activities.
  • Created and launched marketing campaigns to build brand awareness, connect with the target audience, and drive results.
  • Designed and managed ad campaigns, including boosting content to maximize reach and engagement.
  • Worked closely with design and video teams to produce engaging content, including videos and graphics.
  • Partnered with sales teams to ensure consistent messaging across all platforms.
  • Managed collaborations with influencers and PR teams to increase brand visibility.
  • Video production: Wrote scripts, created videos, and handled editing for social media posts.
  • Organized and executed marketing plans for events, including live coverage and boosted content to drive leads.
  • Served as Marketing Manager for AFA, leading marketing strategies and coordinating with various teams.
  • Personally created video content and became the face of AFA, representing the brand in multiple videos, interviews, and live sessions to engage audiences and build trust.
  • Conducted interviews, showcasing expertise and enhancing brand credibility through direct audience interaction.
  • Optimized SEO practices for improved website traffic.
  • Used social media analytics tools to track and optimize campaigns.
  • Curated content calendars across all social platforms, producing weekly posts.
  • Operated paid advertising campaigns through utilization of social platform ad managers.


Developed comprehensive business and marketing strategies, including:

  • Business Overview and User Journey mapping to align objectives with audience needs.
  • In-depth Market Analysis and Market Trends evaluation to identify growth opportunities.
  • Strategic Funnel creation to guide user engagement and conversions.
  • Lean Canvas Model development to outline key business components.
  • Competitor Analysis and SEO optimization to enhance market positioning.
  • Website performance analysis to improve user experience and drive traffic.

Accounts: Alpari and AFA

Social media and Marketing specialist

Dreambox
Doha, Qatar
12.2023 - 03.2024

Worked multiple accounts such as:

- Dreambox
- Woqod
- Al Liwan
- Al Journal
- EAA

Director at Blue Lab Solutions LLC

Blue Lab Solutions LLC
Doha, Qatar
01.2022 - 02.2023
  • Director at Blue lab solution
  • Directed a small startup focused on developing a mental health app, overseeing the project's lifecycle
  • Coordinated between various departments, including design, development, and marketing, to ensure smooth project execution
  • Managed all administrative tasks, including paperwork, contracts, and compliance, ensuring regulatory and legal standards were met
  • Collaborated closely with app developers to bring the app from concept to launch, ensuring it met user needs and technical specifications
  • Creating the Marketing Plan for the launch of the App


Marketing and Social Media Specialist

Flashmedia
Doha, Qatar
10.2020 - 10.2021
  • Increased brand visibility by creating engaging content for social media channels.
  • Managed online community for improved customer engagement and satisfaction.
  • Boosted brand reputation with effective crisis management on social media platforms.
  • Improved organic search results by implementing SEO strategies in social media posts.
  • Developed and executed comprehensive marketing and social media strategies.
  • Monthly social media detailed schedule.
  • Orchestrated marketing campaigns..
  • Executed compelling social media content.

Monthly or weekly report to monitor the accounts performance.

  • Monitored and analyzed campaign performance using data tracking tools, such as Sprout Social, Hootsuit and Facebook meta Business.
  • Coordinated webinars and online events.
  • Scheduling and community engagement through different social media platforms.
  • Live Social Media Coverage required for events.
  • Content development.

Worked on Social Media accounts such as:

- Marsad Qatar.

- Marsad Health.

- The Shura council.

- Al Mohades AL Saghyr.

- Hi and Hala.

Marketing and Social Media Executive

Qanect,
Doha, Qatar
10.2019 - 09.2020

Worked on Social Media accounts such as:

  • Msherieb Properties
  • Msherieb Museums
  • Dusit Doha Hotel and Restaurants
  • Kempinski Restaurants: Toro-Toro , Zengo and Maya
  • QPW - Qatar Professional Wrestling

Successfully spearheaded the growth of the account, elevating the follower count from nearly 2000 to an impressive 10,000, while also orchestrating a highly successful event - Super Slam II.


  • Created engaging content for enhanced online visibility and improved customer interaction.
  • Increased brand awareness with innovative campaigns on various digital platforms.
  • Devised social media calendars for regular and timely updates across all channels.
  • Analysed performance metrics to refine marketing strategies.
  • Coordinated with graphic designers for visually appealing posts that attracted more followers.
  • Fostered relationships with influencers to enhance brand reach and authenticity.
  • Streamlined communication channels, improving response time towards customer queries.
  • Collaborated cross-functionally to ensure consistent messaging across all mediums.
  • Pitched creative ideas in brainstorming sessions bringing freshness to promotional campaigns.
  • Analysed post performance and identified ways to improve user engagement.
  • Monitored social media trends to capitalise on consumer demand and new technologies.

Social Media executive

Empire
Doha
03.2019 - 09.2019

Customer experience leader

Jumia
Cairo
04.2018 - 08.2018
  • Improved customer satisfaction by implementing innovative solutions to common complaints.
  • Developed training programmes for staff improvement, resulting in enhanced performance.
  • Streamlined customer service operations, leading to more efficient handling of queries.
  • Utilised feedback to implement changes that improved overall customer experience.

Social Media Coordinator

Doha
10.2017 - 04.2018
  • Bk Sports - Qatar Roller Skating

Marketing and Sales Executive

Amazon Entertainment
Cairo
09.2017 - 12.2017
  • Managing different events
  • Planning, coordination, and execution of diverse events, showcasing strong organizational skills and attention to detail
  • Managed logistics, vendor relationships, and timelines to ensure seamless event experiences and exceed client/participant expectations.

Videographer and Video Editor

Zoom Production
Cairo
01.2017 - 03.2017
  • Videography and video editing of multiple events.

Education

Bachelor of Mass Communication - Radio and Television

Misr International University
Egypt

Skills

  • Social media marketing skills: Content creation, social media strategy, online campaigns, scheduling, community engagement, data analysis, monthly reports, managing social media accounts, creating research presentation, knowledge of social media analytics, Live coverage and posting for events
  • Adobe programs: Photoshop, Premiere
  • Video editing programs: Final Cut, Davinci Resolve
  • Professional skills: video Editing, photography, and videography
  • Computer Skills: Familiar with
  • MS Office, Internet, Search engines
  • Account management
  • Social media marketing
  • Competitor analysis
  • YouTube channel management
  • Content curation
  • Digital storytelling
  • Search Engine Optimisation
  • Trend identification
  • Pay per click advertising
  • Community management
  • Brand awareness
  • Twitter analytics
  • Social analytics and reporting
  • Community engagement management
  • Influencer strategy
  • Content publishing tools
  • SEO knowledge
  • Graphic creation
  • Publishing calendar maintenance
  • Influencer collaboration
  • Audience engagement
  • Marketing strategy formulation
  • Social media advertising
  • Paid social media marketing
  • Facebook Insights
  • Hootsuite
  • Google Analytics tracking
  • IG reels
  • Sprout Social
  • Hashtag monitoring
  • Canva
  • Brand development
  • Market analysis
  • Video editing
  • Photography

Languages

English
Fluent
Arabic
Native
French
Fluent

Timeline

Social media and Marketing specialist

Dreambox
12.2023 - 03.2024

Social media and marketing manager

Meta world
03.2023 - Current

Director at Blue Lab Solutions LLC

Blue Lab Solutions LLC
01.2022 - 02.2023

Marketing and Social Media Specialist

Flashmedia
10.2020 - 10.2021

Marketing and Social Media Executive

Qanect,
10.2019 - 09.2020

Social Media executive

Empire
03.2019 - 09.2019

Customer experience leader

Jumia
04.2018 - 08.2018

Social Media Coordinator

10.2017 - 04.2018

Marketing and Sales Executive

Amazon Entertainment
09.2017 - 12.2017

Videographer and Video Editor

Zoom Production
01.2017 - 03.2017

Bachelor of Mass Communication - Radio and Television

Misr International University
Mervat Khaled