

Highly skilled professional with expertise in computer proficiency, focused work, and analytical thinking. Demonstrates exceptional interpersonal skills and a strong commitment to customer satisfaction. Proven ability to collaborate effectively within teams and drive sales and marketing initiatives. Dedicated to leveraging skills for continued career growth and success.
*Managed daily retail store operations and ensured smooth workflow
* Developed and maintained B2B (HORECA) and B2C customer relationships
* Conducted field visits to acquire new wholesale clients
* Managed social media accounts and created engaging digital content
* Planned and executed promotional campaigns to increase sales
* Handled customer inquiries and complaints, ensuring high satisfaction
* Monitored sales performance and contributed to revenue growth
* Coordinated product displays, stock control, and in-store experience
*Assisted in the preparation of desserts and pastry products
* Maintained high standards of hygiene and kitchen organization
* Supported senior chefs in daily kitchen operations