Merzanitas Santiago
Dubai
Summary
To apply my skills and experience to help my employer operate efficiently, cost-effectively, and sustainably. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
CASHIER/ADMIN ASSISTANT
SPINNEYS UAE DUBAI
Dubai
11.2019 - 11.2023
- Responsible Manage transactions with customers using cash registers
- Collect payments whether in cash or credit
- Issuing receipts, refunds, change or tickets
- Redeem stamps and coupons
- Assisting customer complaints, guiding them, and providing relevant information
- Assist Administrative offices w/ scanning or filing documents, Liaise w/ Manager on cash deposits.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
BACHELOR OF PUBLIC ADMINISTRATION - Major in Local Governance.
01.2008
Skills
- 4 years UAE experience as a Retail Cashier/Customer Service Assistant, Admin Assistant
- Excellent communication skills - written and spoken
- Proficient in MS Office
- Good team player
- Strong organizational skills
- Fast-learning, hard worker who remains calm under pressure
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Customer Assistance
Languages
English
Timeline
CASHIER/ADMIN ASSISTANT - SPINNEYS UAE DUBAI
11.2019 - 11.2023
Bukidnon State University - BACHELOR OF PUBLIC ADMINISTRATION, Major in Local Governance.