Metilda Joseph
Dubai,United Arab Emirates
Summary
Accomplished professional with extensive expertise in staff recruitment, quality assurance, and treatment planning. Demonstrates a strong commitment to regulatory compliance and multidisciplinary collaboration, driving service improvement through clinical supervision and leadership. Proficient in orthopaedic knowledge and outpatient care, with a focus on health promotion strategies and manual therapy techniques. Adept at efficient networking and therapy scheduling, ensuring optimal patient outcomes while upholding ethics and professionalism. Career goals include advancing clinical leadership roles to further enhance healthcare delivery systems.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Physiotherapy Manager
Al Fen Physiotherapy Rehabilitation center
Sharjah, United Arab Emirates
08.2021 - Current
Management & Operations
- Recruited, trained, and scheduled staff.
- Managed budgets, inventory, insurance empanelments, and claims to boost revenue.
- Set business targets, coordinated events, and built stakeholder relationships.
Quality & Compliance
- Streamlined procedures and ensured regulatory compliance.
- Conducted audits to maintain safety and service quality.
- Monitored financials and implemented quality improvement measures.
Patient Care & Treatment
- Delivered personalized care plans for optimal outcomes.
- Collaborated with multidisciplinary teams for effective treatment.
- Maintained confidential records and resolved patient concerns promptly.
Head of physiotherapy and rehabilitation
Al Hendawy Medical Center
Abu Dhabi, United Arab Emirates
06.2013 - 12.2020
- Led and mentored a team of junior physiotherapists and support staff.
- Assessed complex cases and developed personalized treatment plans.
- Supervised therapy sessions to ensure adherence to clinical and HAAD standards.
- Monitored patient progress and guided care plan adjustments.
- Conducted team meetings and performance evaluations to maintain quality.
- Promoted evidence-based practices and contributed to service improvement initiatives.
Clinical physiotherapist
Al Mazroui Medical Center, One Day Surgery LLC
Abu Dhabi
06.2011 - 07.2013
- Conducted detailed assessments and developed personalized rehab plans.
- Differentiated short- and long-term needs to guide treatment.
- Monitored progress, adjusted interventions, and educated patients.
- Collaborated with healthcare teams and maintained accurate documentation
Junior physiotherapist
G.Kuppuswamy Naidu Memorial Hospital
Coimbatore Area, India
07.2009 - 06.2011
- Provided physiotherapy treatment for inpatient, intensive care unit, post- surgical, cancer unit.
- Responsible of maintaining and upgrading physiotherapy department quality control & procedural documentation.
Education
Master of Business Administration (M.B.A.) - Hospitality Administration/Management
Bharathiar University
India 06.2009 - 05.2011
Bachelor of Physiotherapy - Physical Therapy/Therapist
Dr MGR Medical university
India 06.2004 - 04.2009
Post Graduate Diploma in Yoga and Fitness - Health and Physical Education/Fitness
Ramakrishna vivekanda
India 10.2008 - 03.2009
Skills
- Staff recruitment & clinical team management
- MOH compliance & center setup procedures
- Quality assurance & service improvement
- Budgeting & performance evaluation
- Doctor referrals & network empanelment
- Reduced claim rejection rate
- Maintained optimal patient–staff ratio
- Time management & workflow efficiency
- Strong healthcare networking skills
Languages
English
Fluent
Arabic
Beginner
Malayalam
Elementary
Tamil
Fluent
Certification
- Neuro-Linguistic Programming Certificate
Issued 2024 - Basic & Advanced Spinal Manipulation
OMT Training – Issued Nov 2023 - Dynamic Cupping Therapy
PRIMEPHYSIO TRAINING UK – Issued Jun 2022 - Dry Needling Practitioner
PRIMEPHYSIO TRAINING UK – Issued Sep 2021 - Orthopaedic Manual Therapy
PRIMEPHYSIO TRAINING UK – Issued May 2021 - Sport Rehabilitation to High Performance Level 2
American Council on Exercise (ACE Fitness) – Issued Apr 2021 - FIFA Diploma in Football Medicine
FIFA Association – Issued Apr 2020
Professional skills
Physiotherapy Expertise
- Manual therapy (joint mobilization, spinal manipulation, soft tissue release)
- Taping techniques (kinesiology and rigid taping)
- Dry needling and trigger point therapy
- Exercise prescription and rehabilitation planning (ortho, neuro, sports)
- Outpatient physiotherapy and post-surgical rehab
- Proficient in physiotherapy modalities (Indiba, shockwave, Laser, TENS, IFT, ultrasound, traction)
- Evidence-based treatment protocols with high recovery success rates
- Therapy scheduling and patient flow management
References
References available upon request.
Timeline
Physiotherapy Manager
Al Fen Physiotherapy Rehabilitation center
08.2021 - Current
Head of physiotherapy and rehabilitation
Al Hendawy Medical Center
06.2013 - 12.2020
Clinical physiotherapist
Al Mazroui Medical Center, One Day Surgery LLC
06.2011 - 07.2013
Junior physiotherapist
G.Kuppuswamy Naidu Memorial Hospital
07.2009 - 06.2011
Master of Business Administration (M.B.A.) - Hospitality Administration/Management
Bharathiar University
06.2009 - 05.2011
Post Graduate Diploma in Yoga and Fitness - Health and Physical Education/Fitness
Ramakrishna vivekanda
10.2008 - 03.2009
Bachelor of Physiotherapy - Physical Therapy/Therapist
Dr MGR Medical university
06.2004 - 04.2009
Similar Profiles
Hala Khamis AbuSeifHala Khamis AbuSeif
Physiotherapy Intern - Orthopedic Division at Al Etikal Center for Physiotherapy & Rehabilitation PhysiocarePhysiotherapy Intern - Orthopedic Division at Al Etikal Center for Physiotherapy & Rehabilitation Physiocare
Ebtsam ManyawiEbtsam Manyawi
Physiotherapist at Snadna Center For Physiotherapy And RehabilitationPhysiotherapist at Snadna Center For Physiotherapy And Rehabilitation
SABINA ADHIKARISABINA ADHIKARI
Physiotherapist at National Physiotherapy and Rehabilitation CenterPhysiotherapist at National Physiotherapy and Rehabilitation Center
Godlin Justice Faith InsaidooGodlin Justice Faith Insaidoo
Retail sales associate at RedTagRetail sales associate at RedTag
Fiza ShaikhFiza Shaikh
Senior Executive Cash Management & Allied Service at Hitachi Payments ServicesSenior Executive Cash Management & Allied Service at Hitachi Payments Services