Summary
Overview
Work History
Education
Skills
Tools & Systems
Certifications
Timeline
Generic

Mezna Alblooshi

Technical Expert

Summary

Experienced computer engineer specializing in advanced software solutions and BI products with 4+ years of expertise. Proficient in leveraging AI and advanced analytics to drive strategic decisions and operational efficiencies. Proven ability to translate complex business requirements into technical solutions that optimize performance and deliver measurable outcomes. Skilled in project leadership and stakeholder collaboration to achieve customer satisfaction and support business objectives. Eager to innovate and deliver valuable insights through technical proficiency and strategic vision.

Overview

7
7
years of professional experience
17
17
years of post-secondary education

Work History

Technical Expert

Dubai Airports
10.2019 - Current

Integration And Data Analysis
• Develop, maintain and support Airport Operational and BI software applications and their interfaces to other applications while adopting best practices.
• Report errors and bugs on newly released software and facilitate deployment of release fixes.
• Incorporate continuous improvement programs to lower costs and improve application performance.
• Development, maintenance, and management of advanced reporting, analytics, and dashboards using Tableau to derive actionable insights and support strategic decision-making.
• Provide technical expertise to support daily operations.
• Proficient in leading and delivering projects while looking over the technical capabilities, cost, and project timelines in alignment with business needs.

Governance, Resilience And Compliance
Perform security patching for several systems to ensure robust protection against vulnerabilities and threats.
Expertise in risk management, ensuring compliance and security standards for several applications within the team.
Implementation of cybersecurity compliance measures across different applications, encompassing data governance, CAB(Change Approval Board) and license management.
Ensure timely audits for DAI and closure of all audit actions to maintain compliance and operational efficiency.

Stakeholder Satisfaction And Business Success

• Work closely with product leaders, business analysts, internal and external stakeholders as well as vendors (DDE, DCAI, Smartdubai, snowflake), fostering collaborative relationships and ensuring project alignment.
• Participated in requirements meetings and data mapping sessions to understand business needs and ensure project deliverables meet stakeholder expectations and business objectives.
• Translate business requirements into technical requirements.
• Successful organization of events including GITEX, demonstrating event management skills and promoting organizational visibility.

• Possess a foundational awareness of Airport Collaborative Decision Making (ACDM) processes, contributing to operational coordination within airport environments.

Intern

Sharjah Electricity And Water Authority
7 2019 - 9 2019
  • Created and edited website using UMBRACO
  • Created website and application prototype.

Intern

Sharjah E-government
06.2018 - 08.2018
  • Managed storage and physical servers
  • Monitoring and analyzing performance of network.

Intern

Dubai Police HQ
01.2018 - 04.2018
  • Managing database
  • Provided competent and reliable mentorship.

Education

Bachelor of Science - Computer Engineering

University of Sharjah
04.2001 - 04.2018

Skills

Stakeholder management

Tools & Systems

  • Technical Tools:
    OKTA, BOX, streamsets,postgres


  • BI Reporting Tools:
    Tableau, Oracle


  • Airport Operations Tools:
    QRMS, AODB, FIDS, XOVIS, Realtime DXB


  • Security & governance Tools:
    Demisto, Triage, Recorded Future



Certifications

  • Artificial Intelligence: Implications for Business Strategy Program - MIT sloan
  • Generative AI & prompt engineering - Dubai Future Foundation
  • Cyber Security and it's Ten Domains - Kennesaw State University
  • Introduction To Cyber Attacks - Tendon School of Engineering
  • PMI-ACP - Project Management Institute
  • ICDL - International Computer Driving Institute

Timeline

Technical Expert

Dubai Airports
10.2019 - Current

Intern

Sharjah E-government
06.2018 - 08.2018

Intern

Dubai Police HQ
01.2018 - 04.2018

Bachelor of Science - Computer Engineering

University of Sharjah
04.2001 - 04.2018

Intern

Sharjah Electricity And Water Authority
7 2019 - 9 2019
Mezna AlblooshiTechnical Expert