MUHAMMAD FARAZ
Mississauga
Summary
Operations professional with a proven track record in optimizing processes and driving efficiency. Demonstrated ability to foster team collaboration, develop strategic plans, and deliver measurable results. Adaptable to changing needs and experienced in leading cross-functional teams. Proficient in project management, process improvement, and resource allocation. Known for dependability and a results-driven approach that consistently enhances operational performance.
Overview
19
19
years of professional experience
Work History
Operations Manager / Supply chain
Noorvia FZCO
06.2022 - Current
- Company Overview: Vision Valley Group Company
- Responsible to manage the entire company operations, Business activities and ensuring a productive workforce
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Creating strategies with senior management
- Implementing effective processes and standards
- Managing customer service and ensuring customer retention
- Overseeing Jafza compliance with regulations
- Reporting on operational progress
- Implemented successful business strategies to increase revenue and target new markets
- Responsible to manage and optimize Supply Chain at group level
- On Boarding of New protentional vendors
- Vision Valley Group Company
Project Manager (IOT)
Vision Valley FZ LLC
03.2018 - 05.2022
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project execution
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Conducted periodic inspections of job sites for quality and progress
- Created team objectives and roles with specific goals outlined for each individual
- Drove continuous improvement of project delivery process by providing strong leadership
- Generated and tracked change orders and other modifications affecting budget and schedule
- Focused on project monitoring and management by developing forecasts and tracking expenses
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress
- Successfully delivered Smart Pressure Monitoring Project for Oil Wells, Capital's largest Oil Field to monitor 1000 + Wells with in assigned timelines
- (Bumblebee Sensors + Kerlink GSM Gateways)
- Successful delivery of Smart City Project in Dubai Silicon Oasis which includes Smart Parking Solution, Smart Street Lighting Solution, Flood and Noise monitoring system
- Successfully delivered Fuel Monitoring project for mobile operator to monitor full asset visibility, Consumption optimization, avoiding theft and leakage loss and to make the operations efficient with improved revenues
- Successful delivery of Palm tree project in Dubai Sustainable City for above 10,000+ PALM Trees to achieve early detection of RPW (Tree Insect Palm Weevil), Early intervention to save Palm Trees, Minimizing Chemical Use Treatments and avoiding large scale infestations
Telecom Consultant
Al-Hamra Telecom
02.2011 - 02.2018
- Design and develop Wireless Communication at different US / Nato Military sites in Africa and Middle East through Vsat (Satellite) solution
- Responsible to establish wireless Communication for Oil Rigs in Middle east with Key account customers like Saudi Aramco
- Monitor the effectiveness of the technical support team against SLA/KPI's, driving through change as needed to deliver continual service improvement
- Manage contracts on satellite services, Bandwidth / Hardware in Afghanistan / Middle East / Africa
- Responsible of preparing technical proposals as per the RFPs in order to get potential customers or projects
- Responsible to provide Satellite networks as per client's requirement with complete turnkey solution from installation, Services and Operation & Maintenance
- Handled multiple simultaneous deployment projects against strict deadlines
Project Engineer
Dubai Metro, Thales International M.E
02.2009 - 01.2011
- Complete Testing and commissioning of SCADA based On Board System (OBS) in Metro trains which includes OBCU diagnostic and Alarm management system, CCTVs, Public Address system (PAS), Public Information system (PIS), Video Broad cast system (VBS), TETRA based radio communication for voice and data, LAN configuration between all IP devices, Driver integrated interface (for all voice communications DCI)
- Responsible for installation and configuration of BBR (Broadband Radio) Unit in metro trains to ensure stable communication with Master Station to operate the train wireless
- Coordinated project plans to execute major upgrades and successfully guided technical teams in achieving project goals
- Installation and configuration of OBCUs (On Board Control Unit) inside metro trains in order to get all IP systems and BBR unit get connected with Master station
- Ongoing evaluation of project activities and reporting on progress to the concerned officials
- Prioritized and delegated daily tasks for engineering project team members
Wireless Marketing Manager
Huawei Technologies (Pvt) Ltd
02.2008 - 01.2009
- Responsible for developing wireless infrastructure business, Wimax/UMTS/3G
- Undertake customers new operation requirements, operation analyze, business plan for value added services
- Technical exchange and workshop with Key Account Customers (Country wide Mobile Operators)
- Product Roadmap development by getting customer new product and service requirement
- Responsible to answer customer statement of compliance (SOC)
- Responsible to provide low TCO (Total cost of ownership) solution to the operators
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs
Sr.BSS Engineer (Team Leader)
ZhongXing Telecom Pvt. Ltd
02.2006 - 01.2008
- In charge of Operations, Maintenance, Installation and Commissioning of Operator's
- BSS Network (Pakistan Telecommunication Company Ltd, A company under the management of Etisalat International)
- Supervision of installation, commissioning of BTSs, O&M and configurations of BSS (CDMA Wireless Local Loop Network)
- Responsible for the layer two technical supports of the BSS to operator including quality of service check, performance management, fault management, configuration management, observations of traffic and signaling with MSC
- Responsible for the supervision of the team of nine BSS Engineers and four technicians to ensure the smooth running of the BSS Network round the clock
- Responsible of all kinds of Major Software and Hardware Country wide BSS upgrades in order to achieve the flawless running of BSS and the capacity/features expansion
Education
Master of Science - Communication And Networks
Bahria University Islamabad
Islamabad01-2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Management
- Project management
- Customer relationship management
- Project management abilities
- Process improvement
- Business administration
- FLUENT IN English
Additional Information
UAE Golden Visa Holder, Canadian PR Holder
Languages
English
Bilingual or Proficient (C2)
Timeline
Operations Manager / Supply chain
Noorvia FZCO
06.2022 - Current
Project Manager (IOT)
Vision Valley FZ LLC
03.2018 - 05.2022
Telecom Consultant
Al-Hamra Telecom
02.2011 - 02.2018
Project Engineer
Dubai Metro, Thales International M.E
02.2009 - 01.2011
Wireless Marketing Manager
Huawei Technologies (Pvt) Ltd
02.2008 - 01.2009
Sr.BSS Engineer (Team Leader)
ZhongXing Telecom Pvt. Ltd
02.2006 - 01.2008
Master of Science - Communication And Networks
Bahria University Islamabad
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