Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mia belcher

business and finance
6 school close meopham, kent

Summary

Dependable individual with knack for customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving. Aims to enhance customer satisfaction and drive sales growth.

Experienced retail professional focused on delivering exceptional customer service and driving sales. Enhance customer satisfaction and loyalty through attentive service and product knowledge. Excel in maintaining organised and visually appealing store displays, ensuring inviting shopping environment.

Friendly Retail Worker with knack for connecting with customers and boosting sales. Known for creating inviting store atmospheres and ensuring shelves are always stocked and tidy. Helped improve customer satisfaction scores through excellent service and teamwork.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Retail worker

footasylum
bluewater
11.2024 - 02.2025
  • Educated customers on product features and benefits resulting in increased sales.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Promoted seasonal items or discounts effectively stimulating increased revenue.
  • Received deliveries and stocked goods on shelves efficiently for easy accessibility.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Created attractive product displays that stimulated customer interest and purchases.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Ensured compliance with health and safety regulations, promoting a safe shopping environment.

Reception assistant

Ljs Design
welling
11.2023 - 11.2024
  • Supported administrative staff with clerical tasks when needed.
  • Liaised with various departments, enhancing internal communication flow.
  • Ordered necessary office supplies keeping inventory levels optimal at all times.
  • Streamlined office procedures, improving overall efficiency.
  • Maintained clean reception area to provide welcoming atmosphere for guests.
  • Provided exceptional customer service to visitors.
  • Resolved guest complaints in a timely manner ensuring satisfaction and repeat business.

Waitress Assistant

oakley house
kent
09.2023 - 11.2023
  • Collaborated with team to provide efficient service during peak hours.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Alleviated workload of wait staff through diligent assistance.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.

Education

NVQ Level 2 Grade Distinction - business and finace

North Kent College
kent
09.2024 - Current

GCSEs Grade 7 - maths

Meopham School
kent

GCSEs Grade 6 - english

Meopham School
kent

GCSEs Grade 7 - Science

Meopham School
kent

GCSEs Grade Merit - buisness

Meopham School
kent

Skills

    Front-of-house customer care

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Interests

Reading

Sports

Learning new key areas to improve myself

Timeline

Retail worker

footasylum
11.2024 - 02.2025

NVQ Level 2 Grade Distinction - business and finace

North Kent College
09.2024 - Current

Reception assistant

Ljs Design
11.2023 - 11.2024

Waitress Assistant

oakley house
09.2023 - 11.2023

GCSEs Grade 7 - maths

Meopham School

GCSEs Grade 6 - english

Meopham School

GCSEs Grade 7 - Science

Meopham School

GCSEs Grade Merit - buisness

Meopham School

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Mia belcherbusiness and finance