MIAD HUSSAIN ALQASSAB
DUBAI ,UAE
Summary
Accomplished professional with a strong background in problem-solving and public relations. Demonstrates exceptional ability to remain calm under pressure and excels in task collaboration. Committed to leveraging skills to drive organisational success and foster positive stakeholder relationships.
Overview
2025
2025
years of professional experience
Work History
Customer service representative
EMIRATES POST
Dubai, UAE
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Set appointments with field teams to carry out service changes or deliver new products.
- Performed administrative duties contributing towards smooth store operations.
BANKER
EMIRATES NBD
DUBAI, UAE
- Researched market conditions to stay abreast with developments.
- Maintained compliance with banking regulations through diligent monitoring procedures.
- Promoted customer satisfaction by providing efficient banking services.
- Advised clients regarding stocks, bonds and commodities to provide investment education.
CUSTOMER HAPPINESS CONSULTANT
AMER & TASHEEL
Dubai, UAE
01.2020 - Current
- Completed customer orders with speed and accuracy.
Education
High School Diploma - HIGH SCHOOL
DIRE CENTER
DUBAI Skills
- Problem-solving
- Calm under pressure
- Public Relations
- Task collaboration
Languages
English
Advanced
Arabic
Proficient (C2)
Affiliations
- MOVIES
Timeline
CUSTOMER HAPPINESS CONSULTANT
AMER & TASHEEL
01.2020 - Current
Customer service representative
EMIRATES POST
BANKER
EMIRATES NBD
High School Diploma - HIGH SCHOOL
DIRE CENTER
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