Michael Nanayakkara

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Key Performances:

• Achieved revenue in conferences and events - AED 21.3M, which is an increase of 40% vs budget. Out of which I had contributed 40% of total revenue.
• Achieved revenue in guestrooms - AED 23.1M, which is an increase of 100% vs budget. Out of which I had contributed 91% of total revenue.
• Confirming numerous high-profile groups and events with revenue upwards of 1 million - through clients such as Shell International, Johnson&Johnsons, Darina Holidays and Mr. Events.
• Developing new repeat clients for the property ensuring future businesses via companies such as Fakih IVF, National Bank of Fujairah and Alpen Capital.
• Launching the first 'Ramadan Garden' within in Jumeirah Beach Hotel whilst receiving acknowledgment winning second place in best Ramadan Initiative via HSMAI - ROC Middle East.

• Being an Assistant Sales Manager at Sofitel Abu Dhabi Corniche, I was tasked to oversee all MICE/Group business via DMC's based in Abu Dhabi and Dubai, along with specializing in the Pharmaceutical sector
• I was assigned to implement new strategies in promoting sales along with keeping a competitive awareness of all offerings via our competitors
• Proposals and Contracts were handled by myself in order to get the most value when it comes to negotiations which helped the company achieve the high revenue targets set by our stakeholders within each quarter.

Key Performances

• Achieved a healthy revenue within the first three months in the company producing AED 720,000 for the banqueting department as well as guestrooms.
• Managed to confirm a large pharmaceutical group for the month of February 2020 occupying 95% of the guestroom inventory for 4 days as well as constant supply of Food and Beverage revenue through restaurants and banqueting
  areas.

• As a Jumeirah Cluster Sales Executive I was tasked in maintaining relationships with all DMC's, corporate clientele and outbound clients sourcing business to Burj Al Arab, Madinat Jumeirah, Jumeirah Beach Hotel, Jumeirah Emirates Towers and Jumeirah Creekside Hotel
• We are placed in a high paced environment maintaining a competitive awareness of all offerings, including offers, promotions and competitor trends whilst delivering high quality service and ensuring that all hotels meet their standards and objectives applied by all stakeholders
• As a trusted sales executive, I was also tasked in conducting trainings on Delphi, site inspections, and creating running orders for VIP site inspections creating a lasting experience for all guests coming into all properties.

Key Performances

• Converted a total value of AED 3,065,000 for Q1 2018 alone surpassing superiors on the same quarter.
• Being tasked to solely manage key accounts within the Jumeirah Group, I managed to secure a highly needed booking just prior the close of Jumeirah Beach Hotel on event space at a value of AED 1.1 million for 1100 guests.
• Last minute conversion of a booking worth AED 1.3million in March 2018 on event space alone.
• Securing future pace business, notably with a key exhibition organizer worth AED 1.2million. With the same organizer and being tasked to take on their account, I have managed to secure 5.4 million stretched across all properties
  in 2018.
• Organized a successful site inspection involving all key departments within Madinat Jumeirah and Burj Al Arab for potential business in September 2019. Group was worth of AED 800,000/- on guestrooms alone with notable
  increase in benefits towards our F&B outlets being an incentive group.
• Trainings attended within Jumeirah Train the trainer, Leadership Training, Who moved my Cheese, Ciara Training (professional service on how to plan and
  execute a customized proposal).

• Being in proactive sales, I was tasked to implement sales strategies as directed by the Director of Sales and Marketing in order to promote sales, identifying business opportunities in the marketplace and achieve annual sales objectives.

• Propose rates, availability for groups with requirements of 10 rooms and above by using essential tools such as iDeas, Opera and group rate structures internally created
• Negotiating with DMC's and corporate clientele alike ensuring majority of business brought in is secured with the tools supplied.

Key Performances

• Maintained a healthy ratio of 20:3 / 15% conversion rate
• Successfully confirmed an event Cvent worth approximately 1.1 million
• Achieved high scores of 95% - 100% in BDRC Test Call criteria
• Recognized as one of the top converters in the team
• Received constant positive feedback from clients from our post event survey.

• Whilst exploring the sales network, shadowing experienced colleagues I was also tasked in creating/uploading accounts and contracts, creating blocks for the respective customers, checking availability for events, daily function sheets, taking daily reports, and creating proposals and contracts.

• Selling Puma products on wholesale quantity as well as attending calls based on customer service.

• On a temporary contract, I was tasked to assist on IT related issues for all colleagues based in Emirates Airlines.