Michael Patricks

• Taking guest orders and delivering food & beverage in a timely and efficient manner
• Converted first time guest to repeat guest by leveraging strengths in premium quality service
• Received 5-star guest feedbacks on trip advisor review
• Responsible for lounge opening, Buffet setups and handling sections
• Submitted guest orders to kitchen using micros system and review orders for accuracy to prepare as requested

• Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
• Escorted guests to and from rooms and assisted with baggage.
• Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
• Escorted guests to assigned rooms and transported luggage.
• Notified front desk manager of any guest issues in need of additional attention.
• Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
• Opened doors and transported luggage for customers with care and efficiency.

West African Examination Council/Senior School Leaving. ertificate