Michael Quarshie
Sharjah ,United Arab Emirates
Summary
Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgment and reasoned thinking.
Friendly and dependable, with strong communication and teamwork skills gained through various customer-facing roles. Demonstrates excellent problem-solving abilities and keen attention to detail. Aims to create positive and welcoming environment in [Desired Position] role.
Offering strong interpersonal and communication skills, with knack for multitasking and customer service. Knowledgeable about creating positive guest experiences and working within team environments. Ready to use and develop problem-solving, time management, and adaptability skills in [Desired Position] role.
Friendly Hospitality Worker with knack for creating memorable guest experiences. Exceptional at handling busy environments, improving customer satisfaction, and ensuring smooth operations. Known for teamwork, attention to detail, and always going extra mile.
Overview
10
10
years of professional experience
Work history
Aman taxi
Aman company
Sharjah , United Arab Emirates
02.2025 - Current
- Operated and maintained vehicle to ensure safe and efficient transportation for passengers.
- Provided exceptional customer service by assisting passengers with luggage and addressing inquiries.
- Followed designated routes and schedules to optimise travel efficiency and minimise delays.
- Collaborated with dispatch team to coordinate pick-up and drop-off times for passengers.
- Conducted regular vehicle inspections and reported maintenance issues to ensure operational readiness.
Delivery driver
Fedex Ghana
Accra
02.2023 - 01.2024
- Delivered packages efficiently to various locations ensuring timely arrival.
- Maintained accurate records of deliveries and collected required signatures.
- Navigated routes using GPS technology to optimise travel time and reduce delays.
- Inspected vehicles regularly to ensure compliance with safety regulations and operational standards.
Lundary
St Regis hotel
Abu Dubai
03.2022 - 12.2023
- Oversaw daily laundry operations ensuring high standards of cleanliness and organisation.
- Managed inventory of laundry supplies maintaining optimal stock levels for seamless operations.
- Trained and mentored junior staff on best practices for handling delicate fabrics and equipment.
- Implemented efficient workflows to improve turnaround times for guest laundry services.
- Collaborated with housekeeping team to coordinate laundry needs for special events and functions.
- Maintained and operated laundry machinery ensuring compliance with safety standards and protocols.
Hospitality worker
The ritz Carlton hotel,
Abu Dhabi , United Arab Emirates
07.2021 - 12.2022
- Delivered exceptional customer service by addressing guest inquiries and resolving concerns efficiently.
- Assisted in maintaining cleanliness and organisation of public areas, ensuring a welcoming environment for guests.
- Collaborated with team members to facilitate smooth operations during peak periods, enhancing overall guest satisfaction.
Uber driver
Uber Ghana
Accra , Ghana
12.2015 - 01.2017
- Provided exceptional customer service to ensure positive passenger experiences throughout journeys.
- Navigated efficiently through various routes to optimise travel times and enhance customer satisfaction.
- Maintained vehicle cleanliness and functionality to ensure safety and comfort for all passengers.
Education
Diploma of Higher Education - IT
Ipmc
Accra Skills
- Inventory management
- Customer engagement
- Attention to detail
- Adaptability
Languages
English
Upper intermediate
B2
Timeline
Aman taxi
Aman company
02.2025 - Current
Delivery driver
Fedex Ghana
02.2023 - 01.2024
Lundary
St Regis hotel
03.2022 - 12.2023
Hospitality worker
The ritz Carlton hotel,
07.2021 - 12.2022
Uber driver
Uber Ghana
12.2015 - 01.2017
Diploma of Higher Education - IT
Ipmc