Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Rietdyk

Dubai

Summary

I am an adventurous, energetic, positive individual who has developed a professional and honest approach to my working career.


As a graduate with 5+ years of management experience in the UK and the UAE, I have acquired superb communication, relationship building and leadership skills as well being a natural team player. I have the ability to work both independently and collaboratively with others to achieve objectives on time, using both a structured or flexible approach as required.


Prior to achieving my degree in Business and Media, I also accomplished the Duke of Edinburgh's Gold Award showing my commitment to community and going above and beyond in my professional career to gain new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cabin Crew - Business Class

Emirates
02.2022 - Current
  • Followed company regulations and rules to promote safe environment for travellers and employees.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Assisted passengers with special needs, such as young children and elderly passengers.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Ensured safety and comfort of customers onboard aircraft.
  • Delivered Business Class service with a keen attention to detail.

Supervisor (Part Time - Supporting Degree Fees)

The Parish Bar
01.2015 - 01.2020
  • Created repeat business by offering superior customer service and ensuring guest satisfaction.
  • In charge of ordering, maintaining and stocking all inventory and managing all day-to-day operations.
  • Prepared sales reports using data analysis to observe trends and delivered feedback to the management team.
  • Responsible for staff training and giving feedback to ensure consistently high performance.

VIP Host

Duke of Edinburgh's Gold Awards
01.2017 - 12.2017
  • VIP liaison at St James Palace, providing hospitality to guests at the Gold Award ceremonies.

Intern

SportsPro Media
03.2016 - 03.2017
  • Worked as an intern at the global SportsPro Media Live 2016 and 2017 conferences held at Wembley Stadium, London.
  • Collaborated with the Media department; delivering online Social Media coverage of the event and organising the check in process at the beginning of each day.

Business Development Intern

Sylvia Cohen Communication
01.2016 - 12.2016
  • Identifying future customers and creating lead generation via online tools such as Mailchimp.
  • Promoting business online through methods such as Search Engine Optimisation and Social Media attracting new clients.

Education

Bachelor of Arts - Football Business & Media

UCFB Wembley
Wembley Stadium, London, UK

Cardinal Newman Catholic Sixth Form College
Preston, UK
06.2014

Saint Bede's Catholic High School
Lytham St Annes, UK
06.2012

Skills

  • Assertiveness, Attention to Detail, Brand Promotion, Communication, Customer Service, Intellectual Curiosity, Leadership, Organisation, Problem Solving and Teamwork
  • Proficient in: Microsoft Office; Excel, Word and PowerPoint

Certification

  • Adobe Premiere Pro - Level 1


  • CIPD Level 3 Foundation Certificate in People Practice (Ongoing from December 2024)


  • Introduction to Coding - Google Digital Garage


  • The Duke of Edinburgh's Award - Gold


  • The FA Level 1 in Talent Identification


  • The Fundamentals of Digital Marketing - Google Digital Garage

Timeline

Cabin Crew - Business Class

Emirates
02.2022 - Current

VIP Host

Duke of Edinburgh's Gold Awards
01.2017 - 12.2017

Intern

SportsPro Media
03.2016 - 03.2017

Business Development Intern

Sylvia Cohen Communication
01.2016 - 12.2016

Supervisor (Part Time - Supporting Degree Fees)

The Parish Bar
01.2015 - 01.2020

Bachelor of Arts - Football Business & Media

UCFB Wembley

Cardinal Newman Catholic Sixth Form College

Saint Bede's Catholic High School

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Michael Rietdyk