Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

MICHAEL SAYGH

DUBAI ,UAE
MICHAEL  SAYGH

Summary

* I have experience in

1 Certificate of Origin System ( coo )

2 Phytosanitary certificate for export and re-export

3 Executive Office for Control and Non-Proliferation ( Chemical commodities and strategic commodities )

4 Food export certificate a and health certificate

5 Federal Authority for Nuclear Regulation

6 Dubai Customs System (Dubai Trade Marsal 2)

* Clearance of the customs declaration from the dry port

* Clearance of customs declaration from Jebel Ali Port ( Transit or Import )

7 Clearance of shipments at the land ports of Mazyad or Ghuwaigat on the Abu Dhabi Customs system (DHABI- ATLP- TAMM )

** Knowledgeable clearing and forwarding professional with conflict resolution skills, expert understanding of documentation and good grasp of Arabic and English . Consistently satisfies customers with service and support.

** To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced in customs processes, freight forwarding and cargo management. Analytical problem-solver with skills in communication and critical thinking. Partners professionally with customers, vendors and government regulators to deliver shipments to destinations.

Overview

2
years of professional experience

Work history

Miramar Shipping and Customs Clearance
Dubai, UAE

Customs Clearance Agent
02.2021 - Current

Job overview

  • Collaborated well with other customer agents to deliver consistent service across various platforms.
  • Delivered consistently excellent customer service to guarantee positive company experiences.
  • Exceeded targets with strong rapport building and product knowledge.
  • Answered incoming telephone calls from customers and detailed initial queries on Customer Relationship Management (CRM) system.
  • Processed product orders accurately and promptly, maximising customer satisfaction.
  • Oversaw customs classification and audit processes and managed audit controls.
  • Handled day-to-day import and export activity with freight forwarders, maintaining outstanding levels of accuracy.
  • Verified shipments against documents to maintain accuracy.
  • Gathered and distilled data to compile shipping and customs reports.
  • Maintained compliance with reporting requirements with timely submission of customs documentation.
  • Facilitated import and export functions in compliance with HMRC standards.
  • Documented waybill data and dimensions and weights of cargo in computer database.
  • Provided in-house advice and guidance on import and export queries.
  • Facilitated smooth clearance by verifying customs and trade documents to establish admissibility, tariffs and appraised value.

Education

.
SYRIA

Certificate of Higher Education from Accounting and trading
04.2001

University overview

I have got a Course completion certificate from Abu Dhabi Customs General Administration

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Skills

  • Excel proficient
  • Import clearance
  • Export clearance
  • Customs Commodity Codes
  • Customs control
  • Logistics management
  • Invoicing and accounting
  • Supplier relations
  • Consignment handling
  • DataFreight
  • Shipment route evaluation
  • [sea and land] exports and imports
  • Customs declarations
  • Customs procedure codes
  • transit IN / OUT export / re-export & import declarations

Languages

English
Intermediate

Timeline

Customs Clearance Agent
Miramar Shipping and Customs Clearance
02.2021 - Current
.
Certificate of Higher Education from Accounting and trading
04.2001
MICHAEL SAYGH