MICHAEL KELVIN LOSU
DUBAI,UAE
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Overview
4
4
years of post-secondary education
Work History
Sales assistant
Melcom Ghana Limited
Ho, Ghana
10.2023 - 02.2024
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out active selling from initial customer greeting.
- Shelved and merchandised new products in visually appealing, organized displays to engage customers.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Assisted customers in locating specific items to boost satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Organised displays to promote inventory and encourage customer purchases.
Education
WASSCE - General Arts
Mawuli Senior Secondary School - Ho
Ghana 03.2020 - 09.2023
Skills
- Customer service
- Energetic self-starter
- After-sales care
- Confident communicator
- Excellent timekeeping
- Superb time management
- Marketing
- Self-motivated
- Results-orientated
Languages
English
Fluent
Timeline
Sales assistant
Melcom Ghana Limited
10.2023 - 02.2024
WASSCE - General Arts
Mawuli Senior Secondary School - Ho
03.2020 - 09.2023
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