Michel Charbel

• Spearhead daily operations, budgeting, and employee coordination.

• Supervise scheduling, equipment inventory, and preventive maintenance.

• Prepare management reports, presentations, and detailed analysis.

• Manage employee travel, accommodation, and document renewals.

• Organize corporate events and sponsorships to promote brand image.

• Drive continuous process improvement to boost productivity and margins.

• Partner with suppliers to manage procurement and negotiate contracts.

• Monitored marketing content for quality, accuracy and impact.

• Entrusted with highly classified documents and information.

• Develop policies, procedures, and systems which ensure productive and efficient sales force ground operation.

• Handled customer relations issues, enabling quick resolution and client satisfaction.

• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. • Organized promotional events and interacted with community to increase sales volume.

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.

• Closed over AED 2 million in new sales.

• Monitored metrics and marketing investments to assess performance and implement continuous improvements.

• Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.

• Organize all events, contributions and sponsorship while portraying a prominent image of the company.

• Oversee and administer the day to day activities of the office.

• Assist in the organization of conferences, seminars and other events.

• Develop and present reports, presentations, spreadsheets and data analysis to the management.

• Conduct and operate in initiating new accounts while maintaining, updating records and details.

• Manage customer inquiries and support the manager with urgent matters while resolving any issues in order to ensure customer satisfaction.

• Promoted exceptional customer service by engaging clients on sales floor.

• Met with management and executives to provide insights into sales operations and make strategy recommendations.

• Constructed displays and signs to promote specified products and sales promotions.

• Arranged items in favorable positions and areas of store for optimal sales. • Monitored phone calls for quality assurance.

• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.

• Analyzed sales data to set quotas and assess potential areas of growth.

• Developed sales strategies and established procedures for new employees.

• Monitored daily sales operations and served as informational and procedural resource to team members.