MICHEL ROBBOZ
Abu Dhabi,UAE
Overview
15
15
years of professional experience
2023
2023
years of post-secondary education
Work history
Sales Representative
ELENCO TRADING
Abu Dhabi
01.2024 - Current
- Demonstrate the functionality and features of various home appliances to customers, ensuring they understand how each product can meet their needs
- Meet or exceed sales targets by effectively closing sales and upselling additional products or services, such as extended warranties or installation services
- Keep track of inventory levels and ensure that the showroom is well stocked with popular items
- Coordinate with the inventory team to replenish stock as needed
- Address customer inquiries and resolve any issues or complaints promptly and professionally
- Ensure a high level of customer satisfaction
- Process sales transactions accurately using the Point of Sale (POS) system, including handling returns and exchanges in accordance with store policies
- Maintain a clean and organized showroom, ensuring that all products are displayed attractively and are in working order
- Work closely with other sales representatives and support staff to provide a seamless customer experience
- Share insights and strategies to improve sales performance
- Prepare sales reports and provide feedback to management on customer preferences, sales trends, and inventory needs.
Sales Representative
MEDERM TRADING
Abu Dhabi
10.2021 - 12.2023
- Promoted and marketed Mederm's cosmetic products to dermatologists, Plastic surgeons, and medical spas, effectively increasing product adoption & brand awareness
- Generated new leads through networking and attending industry events
- Developed and delivered engaging sales presentations to convey product benefits
- Built customer loyalty and retention by delivering excellent shopping experiences
- Retained excellent client satisfaction ratings through outstanding service delivery
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
- Successfully expanded company's client base by 40% within first year, through targeted and relationship building
- Managed budget effectively, organizing product samples and promotional materials to support sales efforts.
Production & Sales Manager
GBS Gaston Banna Sons co, HAMOL
04.2015 - 08.2021
- GBS is a leading cosmetics industry, specialized in shampoo, deodorant, and cosmetic products between Syria and Lebanon
- Supervising the manufacturing process from ordering raw materials, mixing ratios, packaging process, shipping and delivering to the client
- Organizing the labor timesheet
- Receive required expenses, payments, and invoices
- Supervising the warehouse, the materials stored in properly also managing the ins out quantities
- Arrange orders, boxing, and delivery of goods
- Organize the paperwork (word, excel) including data entry of orders, transportation managing (internal & external shipments), organizing company facilities and beneficiaries' sites
- Preparing weekly and monthly reports
- Analyzing data to calculate the expand of products adoption
- Attending monthly meetings with the distribution company to upgrade the marketing strategies.
Intensive Care Nurse
St. George Hospital
01.2013 - 08.2021
- Completed rigorous 6-month nursing training program, gaining foundational skills and knowledge in patient care, safety, and hospital protocols
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization
- Provided targeted care and treatment to patients
- Collaborated with multidisciplinary teams to develop comprehensive care plans for critically ill patients
- Maintained accurate documentation of all patient interactions, ensuring seamless continuity of care across shifts
- Enhanced patient comfort by addressing individual needs and providing emotional support to families during difficult times
- Worked in various departments including Health department, Surgery department, Orthopedic department, - CORONA virus, and Intensive Care department, specializing in care of COVID-19 patients and managing advanced life support equipment.
Volunteer
Evangelical Center for Elderly Care, Homs
03.2010 - 09.2012
- Assisted in daily care and support of elderly individuals
- Provided companionship and engaged in meaningful conversations and activities
- Collaborated with nursing team to monitor vital signs and medication schedules
- Assisted in mobility and activities of daily living (ADLs) for residents
- Approached issues proactively to best meet current and future community needs
- Represented organization positively and professionally while providing community with much-needed services
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Led group discussions and activities to meet different community needs.
Education
COVID-19 First Aid -
St. George
c - DOH Certificate: Nursing Assistance
NEWTON Training Center
Abu Dhabi, United Arab EmLebanese ministry of health certificate as a nurse assistant and physician assistant DOH Certificate: Nursing Assistance - undefined
NEWTON Training Center
02.2023
Hospital - Lebanon - undefined
2019
TOG - undefined
TIOG High school
07.2007
Skills
- Compassionate
- Cash Drawer Management
- Relationship selling
- Merchandise Rentals
- Informed Product Selections
- Strong Communication skills
- Patience
- Attention to details
- Adaptability
- Microsoft applications proficiency
- Payment Processing
- Efficient and organized
- Cultural sensitivity
- Time management
- Ability to balance priority and coordinate work
- Goal oriented and trustworthy
Accomplishments
- Volunteer in Blind Care Center - Homs
- Volunteer at the Orthodox orphanage - Homs
- Volunteer in Sunday school - Beirut RESIDENT CITY
- Abu Dhabi, CNA - Certified Nursing Assistant
Additional Information
- , Visa Status: Employee Visa
Languages
Arabic
Native
English
Intermediate (B1)
Timeline
Sales Representative
ELENCO TRADING
01.2024 - Current
Sales Representative
MEDERM TRADING
10.2021 - 12.2023
Production & Sales Manager
GBS Gaston Banna Sons co, HAMOL
04.2015 - 08.2021
Intensive Care Nurse
St. George Hospital
01.2013 - 08.2021
Volunteer
Evangelical Center for Elderly Care, Homs
03.2010 - 09.2012
Lebanese ministry of health certificate as a nurse assistant and physician assistant DOH Certificate: Nursing Assistance - undefined
NEWTON Training Center
Hospital - Lebanon - undefined
TOG - undefined
TIOG High school
COVID-19 First Aid -
St. George
c - DOH Certificate: Nursing Assistance
NEWTON Training Center
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