Michelle Maroun

• Developing curriculum content and project managing the associated course.
• Teaching English second language lessons to students in grades 1 - grade 5.
• Integrating feedback from learners and stakeholders to enhance overall effectiveness of the project.

• Calendar Management: Scheduled appointments, meetings, and events for both the employer and family members, and ensured that the household schedule was organized and efficient.
• Travel Arrangements: Planned itineraries and booked flights, accommodation and transportation for both family vacations and business trips.
• Correspondence: Handled incoming and outgoing correspondence, including emails, letters, and phone calls, and responded on behalf of the employer when necessary.
• Office Management: Managed the household office, including organizing paperwork, maintaining files, ordering supplies, and managing both expenses and budgets.
• Operational assistance of household: I ran errands, managed household staff, and coordinated the provision of services by service providers.
• Event Planning: Assisted with the planning and coordination of special events, such as parties, dinners, and gatherings.
• Special Projects: Assisted with special projects/ tasks as requested by the employer, which often constituted researching the best educational options / extracurricular providers for their children.
• Confidentiality: Maintained strict confidentiality regarding sensitive information about the employer, family members, and household affairs.
• Communication Liaison: Acted as a liaison between the employer and other household staff members, as well as external contacts such as vendors, contractors, and business associates.
  
  

• Designed and taught the grade 3 English curriculum, including teaching children with special educational needs.
• Created and maintained a safe and orderly classroom environment conducive to learning.
• Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
• Improved classroom management by implementing consistent routines and clear expectations for behavior.

• Developed academic operating systems for the English department of the school.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Monitored project performance to identify areas of improvement and made the necessary adjustments.
• Negotiated and managed third-party contracts related to project deliverables.

• I designed a specialized speech drama and etiquette curriculum for children. I operated the business successfully for many years. I thereafter franchised the concept, and I then sold the master franchise.

The development and management of the business involved the following:

• Generated the new business with marketing initiatives and strategic plans.
• Recruiting, interviewing and hiring employees.
• Organizing promotional events and interacting with the community to increase student enrolments.
• Delivering engaging presentations at educational conferences, promoting the company's services while enhancing brand visibility.
• Increasing profit margins by effectively controlling budgets and overheads, therefore optimizing financial returns.
• Responding proactively and positively to rapid change.

• I developed and managed my own successful swimming school for a duration of 18 years.

The development and management of the business involved the following:

• Recruiting and overseeing personnel to achieve performance and quality targets.
• Identifing plans and resources required to meet project goals and objectives.
• Negotiating and managing third-party contracts relating to business objectives.
• Creating and managing budgets.
• Sourcing, vetting and managing vendors needing to accomplish project goals.
• Recruiting and overseeing personnel to achieve performance and quality targets.
• Computerizing office activities, maintaining customer communications, and tracking records.