Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Ann Liberato

Dubai

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

9
9
years of professional experience

Work History

Captain Waitress

Sansation Restaurant LLC
Motor City, Dubai
11.2018 - Current
  • Assisted guest with making menu choices in an informative and helpful fashion.
  • Delivered exceptional services by greeting and serving customers in a timely, Friendly manner.
  • Answered questions about menu selections and made recommendations when requested.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Promptly served all the food courses and beverages to guests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Issued bills and collected payment.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner

Waitress

Zaatar w Zeit (Cravia inc.)
07.2017 - 09.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Assistant Secretary

I am Mart (Korean Mart)
10.2015 - 06.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Created and updated records and files to maintain document compliance.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

On Job Trainee

John Hay Management Corporation
11.2014 - 03.2015
  • Performing office duties
  • Assisting other professionals.

Responding to company queries.

Meeting with other groups of the same organization.

Creating reports

Education

Bachelor of Science - Information Technology

Northern Luzon Adventist College
Philippines
03.2015

Skills

  • Communication
  • Problem solving
  • Flexible schedule
  • Customer Service
  • Dependable
  • Cash Handling
  • Detail Oriented

Accomplishments

EMPLOYEE OF THE MONTH

Timeline

Captain Waitress

Sansation Restaurant LLC
11.2018 - Current

Waitress

Zaatar w Zeit (Cravia inc.)
07.2017 - 09.2018

Assistant Secretary

I am Mart (Korean Mart)
10.2015 - 06.2016

On Job Trainee

John Hay Management Corporation
11.2014 - 03.2015

Bachelor of Science - Information Technology

Northern Luzon Adventist College
Michelle Ann Liberato