MICHELLE ANNE ANNE ARZANSO
Dubai
Summary
Highly skilled professional with expertise in communication, customer service, and front desk operations. Proficient in cash drawer reconciliation, time management, and computer systems including MS Office and email platforms.
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Cashier/ act. supervisor
Grabadeli DMCC
Dubai
2023.10 - 2025.11
- Greet and assist customers at the sales counter
- Maintain inventory and restock shelves as needed
- Handle customer inquiries, complaints, and returns
- Maintain a clean and organized sales area
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Resolved customer complaints professionally leading to higher retention rates.
- Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.
- Estimated costs, generated reports, and maintained detailed records.
Accounting assistant / Billing
Joblink Business Solutions Inc
Pasay city, Philippines
2020.04 - 2023.02
- Generate and send invoices to customers
- Track incoming payments and apply them to correct accounts
- Audit supplier invoices and ensure correctness
- Supported the finance team in day-to-day operations, enhancing overall productivity.
- Processed payroll accurately to maintain employee satisfaction.
- Handled petty cash disbursement, preventing misuse of funds.
- Reconciled bank statements monthly, ensuring accuracy of records.
- Performed bookkeeping tasks to ensure accurate financial records.
Receptionist
Wind west home barsh heights
Dubai
2019.11 - 2020.02
- Greet and assist visitors professionally
- Answer and direct phone calls clearly and efficiently
- Manage appointments and scheduling
- Handle mail and deliveries
- Maintain a clean and organized front desk area
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
Treasury assistant
Super 8 Supermarket
Makati City, Philippines
2017.06 - 2019.09
- Ensured accuracy by cross-checking all financial transactions.
- Collaborated closely with finance team to achieve organizational goals.
- Achieved enhanced data integrity with meticulous record-keeping.
- Handled confidential information discretely; upheld high standards of ethics and professionalism.
- Reconciled accounts regularly, maintaining accurate records at all times.
Education
Bachelor of Science - Business administrator / Major in Marketing
City University of Pasay
Philippines 2013.06 - 2017.04
Skills
- Communication Skills
- Customer Service
- Multitasking Ability
- Patience and composure
- Cash drawer reconciliation
- Time Management
- Computer Proficiency (MS Office, email systems)
- Front Desk Operations
- Organizational Skills
- Problem-Solving
Language
English
Tagalog
Timeline
Cashier/ act. supervisor
Grabadeli DMCC
2023.10 - 2025.11
Accounting assistant / Billing
Joblink Business Solutions Inc
2020.04 - 2023.02
Receptionist
Wind west home barsh heights
2019.11 - 2020.02
Treasury assistant
Super 8 Supermarket
2017.06 - 2019.09
Bachelor of Science - Business administrator / Major in Marketing
City University of Pasay
2013.06 - 2017.04