Michelle Christine Andres Ventura
Coordinator
Dubai,
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Department Coordinator
Emirates NBD
09.2021 - Current
- To take care of all administrative tasks related to the unit including staff transportation, business travel for Senior Managers, HR and IT coordination.
- Manage the Unit Head calendar and diarize meetings promptly and effectively.
- Monitor monthly inventory of office supplies, stationary and pantry items for all Units of Emirates NBD and manage the central procurement store.
- Manage the P2P functions for pantry + stationary supplies for all ENBD Units and the general supplies requests.
- Manage the floor meeting room bookings and ensure all meeting room equipment is in working condition.
- Setting up conference calls across the International platform and manage the regular and periodic reviews related conference call schedule and set up calls / meetings efficiently on time.
- Record keeping of critical documents, processes and escalations
- To ensure the Unit is fully compliant with the document storage and record management policy of the bank.
- Coordinate with security personnel regarding security policies, security schedules and security issues together with the Administrative Supervisor/Manager.
- Arrange and coordinate internal / external meetings for the Unit Heads, prepare the MO's and share across concerned functions.
- Manage empower changes such as team alignment, separation for temp staff, temp to permanent conversion.
- Supported the HR team with interview scheduling, travel scheduling, travel arrangements, and preparing reports.
- Completed recruitment tasks on time, ensured confidentially, and provided excellent service to stakeholders.
- Improved processes, reduced costs, and maintained accurate HR records and reports.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Assist the unit on floor activities such as R-ACE Awards, national celebrations, & floor decoration etc.
- Assist / provide support in Procurement activities, i.e. transportation, premises, internal events, release /manage the audio visual equipment.
HR Administrator
Kinetik Group
05.2021 - 06.2021
- Oversaw hiring, staffing, and labor law compliance.
- Organized company-wide events designed to boost employee morale.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Prepared new hire letters, employee contracts, and corporate policies.
Brand Ambassador
FLC Marketing
04.2017 - 11.2019
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
Bachelor of Science With Honour in Air Transport - Business Aviation Management
Emirates Aviation University
Dubai, United Arab Emirates 06.2017 - 12.2021
Certificate 4 In Airline And Airport Operation - Aviation Operation
Emirates Aviation University
Dubai Academic City 09.2015 - 06.2017
High School Diploma -
United International Private School
Dubai, United Arab Emirates 09.2011 - 06.2015
Skills
- Excellent Written and Verbal Communication Skills
- Has a strong ability to work as part of a team
- Adaptable to changes and different environments
- Strong Interpersonal Skills
- Effective time management which in effect enables commendable productivity
- Basic knowledge with Microsoft Word, PowerPoint, and Excel
- Languages
English – Fluent
Filipino – Native Language
Timeline
Department Coordinator
Emirates NBD
09.2021 - Current
HR Administrator
Kinetik Group
05.2021 - 06.2021
Bachelor of Science With Honour in Air Transport - Business Aviation Management
Emirates Aviation University
06.2017 - 12.2021
Brand Ambassador
FLC Marketing
04.2017 - 11.2019
Certificate 4 In Airline And Airport Operation - Aviation Operation
Emirates Aviation University
09.2015 - 06.2017
High School Diploma -
United International Private School
09.2011 - 06.2015
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