Summary
Overview
Work history
Education
Skills
Languages
Timeline
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MICHELLE V. JINIO

MICHELLE V. JINIO

Ras Al Khaimah,UAE

Summary

I am an enthusiastic and detail-oriented professional seeking to contribute my skills as a Receptionist, Secretary, or Admin Assistant. With a strong background in administrative support and a passion for delivering exceptional service, I am eager to join your team and help streamline operations. My commitment to excellence and ability to foster positive relationships will ensure smooth operations and a welcoming environment for both clients and colleagues. I am also dedicated to enhancing the overall productivity of your esteemed organization. Let's achieve great things together!

Overview

11
11
years of professional experience

Work history

Receptionist / Secretary / Admin. Asst.

TREVI Design LLC
Business Bay, Dubai, UAE
09.2024 - 03.2025
  • Answer, screen, and forward incoming phone calls to the appropriate person.
  • Handle incoming calls, emails and other communications promptly and professionally.
  • Greet and welcome guests as soon as they arrive at the office.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Deliver exceptional customer service, contributing to repeat business and smooth daily operations.
  • Handle sensitive information with discretion and maintain strict confidentiality at all times.
  • Manage and securely file confidential documents in both physical and digital formats.
  • Scheduled appointments and manage calendars for the executive team, including events and holidays.
  • Coordinate office activities to ensure efficiency and compliance with company policies.
  • Perform general clerical duties, such as organizing files, managing correspondence and providing administrative support.
  • Process and forward inbound communications to relevant departments for resolution.
  • Send internal memos and business emails as required.
  • Scan and upload documents into digital filing system.
  • Address inquiries and provide follow up responses via email or phone.
  • Prepare and send quotations, invoices and LPO's, ensuring all necessary approvals are obtained.
  • Maintain and update records of invoices, client contracts, and transactions (sales, purchases, and expenses) in ZOHO.
  • Request quotations and proforma invoices from foreign vendors.
  • Conduct vendor research, manage selection, and negotiate prices to optimize costs.
  • Create purchase orders and ensure timely management approval and submission.
  • Track orders and coordinate with suppliers to ensure on time delivery and adherence to purchase terms.
  • Follow up with suppliers and adjust orders when necessary.
  • Coordinates with suppliers to ensure orders are delivered on time and meet purchase order terms.
  • Handle and organized petty cash, including processing and recording staff reimbursements.
  • Collect all reimbursement receipts and record them in ZOHO for tax purposes.
  • Follow up on outstanding payments to ensure timely collection.
  • Update calendars and schedule meetings.
  • Provided valuable support during high pressure periods, helping to maintain smooth operations.
  • Prioritized workload effectively to meet tight deadlines.

Secretary / Accounts Assistant

ELMEC Equipment Trading LLC
Sharjah, UAE
11.2013 - 07.2024
  • Extensive experience managing day-to-day office operations including scheduling, correspondence, and document management to ensure smooth workflow.
  • Provide high-level administrative support, handling sensitive and confidential information with discretion.
  • Answer, screen, and forward incoming phone calls to the appropriate person efficiently.
  • Demonstrate strong interpersonal skills by liaising with clients, executives, and team members for effective communication.
  • Provide accurate and detailed information in person, via phone or email.
  • Coordinate office activities and ensure compliance with company policies for optimal efficiency.
  • Adept at handling multiple tasks simultaneously, prioritizing effectively to meet deadlines in a fast-paced environment.
  • Manage and organize important documents, maintaining both physical and digital filing systems.
  • Expert in scheduling and coordinating meetings, appointments, and travel arrangements for optimal time and resource use.
  • Prepare cheques for supplier payments and deposit received cheques into the company bank account.
  • Generate Statements of Account (SOA's) for internal and external use.
  • Proficient in handling accounts payable/receivable and invoicing with a keen eye for accuracy and detail in financial record-keeping.
  • Update and maintain databases and spreadsheets with accurate information. Review LPO's, payment terms, and customer contract files.
  • Post receivable payments to systems (ZOHO).
  • Handle and manage petty cash.
  • Skilled in using a wide range of office software, including MS Office Suite, ZOHO to streamline tasks and improve productivity.
  • Reconcile invoices and identify discrepancies to ensure accuracy.
  • Post payable accounts to the system for VAT Returns.

Education

Bachelor of Science - in Computer Science (BSCS)

FILAMER CHRISTIAN COLLEGE (FCC)
Roxas Avenue, Roxas City, Capiz, Philippines
/2006 - /2010

Skills

  • Ability To Meet Deadlines
  • Time management and Teamwork
  • Knowledge in ZOHO
  • Ability to work in a term situation
  • Attention to detail
  • Unlimited Stress Tolerance
  • Excellent written and communication Skills
  • Good Administrative and Customer Service Skills
  • Trustworthy and Professional Demeanor
  • Strong Work Ethic
  • Flexible and able to adjust in different working environment

Languages

Ilonggo
Native
Tagalog
Fluent
English
Fluent

Timeline

Receptionist / Secretary / Admin. Asst.

TREVI Design LLC
09.2024 - 03.2025

Secretary / Accounts Assistant

ELMEC Equipment Trading LLC
11.2013 - 07.2024

Bachelor of Science - in Computer Science (BSCS)

FILAMER CHRISTIAN COLLEGE (FCC)
/2006 - /2010

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MICHELLE V. JINIO